What is Ctrip?
Ctrip has positioned itself as a trustworthy travel booking platform for travelers from China and increasingly from around the world. Users can utilize Ctrip to book a wide variety of travel options, including local excursions, weekend escapes, international flights, and corporate travel arrangements. The platform’s extensive offerings cater to a wide range of needs, featuring budget-conscious choices, luxurious experiences, tailored services, and boutique solutions, thus attracting a growing user base both within China and internationally. Additionally, Ctrip is committed to bolstering its research and development in artificial intelligence and cloud technologies, channeling more resources into innovative advancements than many of its global rivals. On the customer service front, Ctrip employs approximately 10,000 agents worldwide and is complemented by advanced customer service bots powered by deep neural networks, providing support in 21 languages. This fusion of state-of-the-art technology and comprehensive service options guarantees that Ctrip remains a leader in the travel sector while continually adapting to the evolving needs of its customers. As a result, it has established a reputation not only for reliability but also for innovation in the travel booking landscape.
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Company Facts
Company Name:
Ctrip
Date Founded:
1999
Company Location:
China
Company Website:
pages.ctrip.com/public/ctripab/abctrip.htm
Product Details
Deployment
SaaS
iPhone
iPad
Android
Training Options
Documentation Hub
On-Site Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English