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What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

What is BCMStack?

BCMStack is a cloud-based solution specifically designed for business continuity management, aimed at teams responsible for continuity, risk, audit, and compliance in regulated industries such as banking, insurance, finance, and public service, with a strong focus on markets like Saudi Arabia and Qatar. The application supports a full continuity lifecycle, which includes governance, risk assessments, business impact analyses, continuity and disaster recovery planning, incident and crisis responses, training exercises, internal audits, reporting, and improvement actions. Users can seamlessly assign necessary approvals, track recovery objectives, maintain audit trails, and ensure that program documentation aligns with established standards such as SAMA BCM, Qatar NIA, and ISO 22301. Furthermore, the exercise workflows comply with ISO 22398 standards, facilitating effective testing and after-action reviews, and offering features to export reports and logs. BCMStack distinguishes itself as a specialized continuity workspace, empowering organizations to demonstrate their preparedness for continuity challenges while fostering collaboration among team members to ensure thorough risk management. By streamlining these processes, it ultimately enhances the overall resilience of organizations facing potential disruptions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Typical mid-market annual contract value is $30,000–$60,000 for organizations with roughly 100–500 employees; final pricing varies by user count, regulator scope and data-residency requirements. The described package includes all six modules. KSA-region data residency, custom integrations, implementation services and after-hours support are additional scope.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Company Facts

Organization Name

Vantage Technologies

Date Founded

2026

Company Location

Saudi Arabia

Company Website

bcmstack.com

Categories and Features

Business Continuity

Backup Log
Secure Data Storage

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Business Continuity

Not specified

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