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What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

What is CIM?

CIM functions as a comprehensive and flexible management system aimed at tackling quality, safety, and emergency readiness, customized to meet the unique needs of your organization. While it’s not feasible to eliminate every potential risk, being strategically prepared enables you to confront any challenges that may surface. When unexpected incidents arise, it becomes too late to develop a response, highlighting the importance of taking proactive steps. Although completely avoiding critical situations is impossible, robust preparedness can greatly lessen the potential fallout, ensuring that impacted individuals receive the necessary support and that the organization can withstand adversity. Risks are an integral part of our lives and activities, affecting a significant portion of our everyday routines. Identifying the areas where it is practical and beneficial to reduce the probability or effect of these risks is vital. Preparedness means being ready for the unforeseen, and during a crisis, maintaining calmness and making sound decisions can be incredibly difficult. Thus, meticulous planning is crucial, complemented by the use of a dedicated tool that can assist you in steering through these challenging periods, ultimately boosting your organization's resilience. In addition, investing in continuous training and simulation exercises can further enhance your readiness and response capabilities.

Media

Media

Integrations Supported

Axis LMS

Integrations Supported

Axis LMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Company Facts

Organization Name

F-24

Date Founded

2006

Company Location

United Kingdom

Company Website

cim.f24.com

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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Jensen Hughes