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What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

What is FACT24 CIM?

Historically, the optimal response time, commonly known as the "Golden Hour," has been shortened to a maximum of five minutes. Proponents of BCI emergency communications insist that effective crisis management necessitates prompt and efficient action, coupled with proactive strategies for managing crises. The capabilities of advanced mobilization and alerting systems are greatly amplified when combined with comprehensive preparation and continuous monitoring for potential disasters and weaknesses. As a result, effective crisis management begins early with our FACT24 CIM 360° solution, which provides preventive measures in risk management, digital emergency planning, and continuous risk evaluation. This strategy enables security managers to maintain an all-encompassing perspective on incidents, recognizing that even minor problems can quickly escalate into significant emergencies. By ensuring thorough preparedness, security managers are equipped to take immediate and proactive actions, leading to a stronger response to any developing situation. Furthermore, this cohesive approach not only lessens risks but also cultivates an environment of readiness and resilience among teams. This ongoing commitment to preparedness can ultimately save lives and resources in critical moments.

Media

Media

Integrations Supported

GlobalSUITE

Integrations Supported

GlobalSUITE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Company Facts

Organization Name

FACT24

Company Location

United Kingdom

Company Website

fact24.com/en/product/fact24-cim/

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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