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What is Merlin?

Merlin provides an innovative software solution aimed at crisis management, recognizing the unpredictable nature of these situations. Our platform, CrisisSuite, operates in the cloud and is designed to effectively lessen the consequences of crises as they arise. The Alerting module plays a crucial role during emergencies by facilitating prompt communication to prevent any delays. Additionally, the Social Media Trainer significantly enriches crisis training by immersing participants in realistic social media scenarios, which enhances the overall training impact. When a crisis occurs, even with thorough preparation and preventive measures, the situation can quickly escalate, placing immense pressure on the organization. Employees are committed to reducing the negative effects, often encountering numerous obstacles in the process. Beyond just preparing your team, the Social Media Trainer empowers them with essential skills for managing media communications during these high-pressure training sessions. This holistic strategy enables organizations to effectively maneuver through the turbulent environment that crises create, ultimately fostering resilience and readiness for future challenges.

What is Fluentgrid Actilligence?

Fluentgrid Actilligence stands out as the leading commercial off-the-shelf (COTS) solution that speeds up the implementation of integrated command-and-control center (ICCC) systems tailored for smart cities. This product comes pre-configured, enabling seamless integration of top-tier smart city solutions from various partners across different urban sectors. It facilitates straightforward incorporation of external solutions and city-specific applications through open APIs, enhancing its versatility. Moreover, the platform is designed with an architecture that allows for easy scalability, ensuring it can accommodate the rising numbers of users, devices, integrations, and data requirements as cities continue to grow and evolve. This adaptability makes Fluentgrid Actilligence a vital tool for urban development in the modern era.

Media

Media

Integrations Supported

Integrations Supported

Fluentgrid AMI
Fluentgrid Integrated Operations Center (IOC)
Fluentgrid Smart Meter Operations Center (SMOC)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Merlin Software

Date Founded

2015

Company Location

Netherlands

Company Website

merlincrisis.com

Company Facts

Organization Name

Fluentgrid

Date Founded

1998

Company Location

India

Company Website

fluentgrid.com/integrated-operations-center/

Categories and Features

Business Continuity

Backup Log
Secure Data Storage

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Smart City

Not specified

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