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What is Metapack?

Boost your checkout conversion rates by offering the best delivery options available. Access a vast global shipping network that allows for swift service. Keep your customers engaged by providing easy self-service tracking and straightforward return processes. Grow your eCommerce business while confidently meeting delivery promises through sophisticated Delivery Management Software. Leverage an extensive network with more than 400 carriers to enhance your logistics. Simplify carrier selection and accelerate label printing, particularly during busy shopping periods. Offer your customers the delivery choices they prefer, ensuring accurate delivery timeframes are displayed at checkout. Consistently honor your delivery promises. Improve your customers' online shopping experience by guaranteeing dependable delivery options and a variety of shipping choices, all supported by real-time insights from carrier, warehouse, product, and location data. Moreover, take advantage of a comprehensive selection of pick-up locations, including lockers, parcel shops, and convenience stores, to further increase customer satisfaction and convenience. By adopting these strategies, you will not only improve customer trust but also foster long-term loyalty to your brand.

What is LateShipment.com?

LateShipment.com is focused on a clear objective: enhancing transparency in the shipping process. We recognize that shipping companies often find themselves with limited influence over their carriers, despite the costs incurred, and we strive to address that disparity. Our cutting-edge delivery management tools empower retailers to effortlessly design post-purchase experiences that delight customers. Additionally, our automated parcel auditing solutions bolster accountability and assist businesses in reclaiming millions of dollars in shipping refunds, ultimately transforming their shipping operations. This commitment to improvement not only benefits our clients but also fosters a more equitable shipping environment for all stakeholders involved.

Media

Media

Integrations Supported

Aurora Commerce
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Khaos Control Cloud
Klaviyo
Manhattan Active TMS
Manhattan SCALE
Peoplevox

Integrations Supported

Aurora Commerce
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Khaos Control Cloud
Klaviyo
Manhattan Active TMS
Manhattan SCALE
Peoplevox

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Metapack

Date Founded

1999

Company Location

United Kingdom

Company Website

www.metapack.com

Company Facts

Organization Name

LateShipment Inc.

Date Founded

2012

Company Location

United States

Company Website

www.lateshipment.com

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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