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What is Miatel?

Many clients have found it essential to reevaluate their operational strategies due to the constraints of quarantine measures. The transition to remote work for employees has intensified the emphasis on the efficiency of communication systems across diverse sectors. This change has influenced both large enterprises and smaller firms. As a result, we have noticed a significant increase in phone traffic from our clientele. To address this, we proactively expanded the capacity of our telecommunications infrastructure, ensuring we deliver uninterrupted service despite the surge in demand. In addition to enhancing capacity, we have upgraded our cloud-based office telephony solutions, allowing your employees to work remotely from any location without delays or additional expenses. Our team of dedicated professionals is ready to develop customized software solutions for call centers, seamlessly integrate CRM systems, and help you realize your ambitious projects. We are steadfast in our commitment to fostering your business's growth and achievement throughout the journey. With our expertise by your side, the realization of your vision is not just a possibility; it is an attainable goal that we strive to achieve together.

What is CIS (Consumer Information Solutions)?

Explore an affordable phone system designed specifically for small enterprises. Our VoIP solution is suitable for businesses of all sizes, offering hosted PBX services from CIS, which includes Unlimited Calling throughout the Continental USA and Canada. By merging your Phone System with Voice Services, you can access a single, cost-effective package. The advantage of working with one provider for a complete telecom solution not only reduces expenses but also boosts efficiency. Conversations with various small and medium-sized business owners reveal a prevalent misunderstanding: many believe that establishing a call center necessitates a large infrastructure with multiple agents managing customer support. This outdated notion fails to recognize the evolution of customer service! In the current landscape, particularly following the effects of Covid-19, businesses should implement call center solutions that support the increasing trend of remote work. Adopting this contemporary strategy can greatly enhance both customer engagement and operational productivity, leading to a more agile business environment.

Media

Media

Integrations Supported

Brave Browser
Google Chrome
Microsoft Edge
Mozilla Firefox

Integrations Supported

Brave Browser
Google Chrome
Microsoft Edge
Mozilla Firefox

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Miatel

Date Founded

2013

Company Location

Singapore

Company Website

miatel.com/keysolutions

Company Facts

Organization Name

Consumer Information Solutions

Date Founded

2020

Company Location

United States

Company Website

consumerinformationsolutions.com/why-cis

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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CIS (Consumer Information Solutions) Reviews & Ratings

CIS (Consumer Information Solutions)

Consumer Information Solutions

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