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What is Microsoft 365 Copilot for Sales?

Microsoft 365 Copilot for Sales combines the features of Microsoft 365 Copilot with a dedicated agent designed for specific sales roles, integrating seamlessly with your CRM system to provide essential sales insights and generative AI within your daily activities. This powerful integration enhances productivity by automating tasks such as writing emails, organizing meetings, and creating documents like pitch decks and meeting summaries, all within accessible platforms like Outlook, Teams, Word, PowerPoint, and Excel. Additionally, it improves customer engagement by delivering AI-generated summaries of emails and meetings, as well as offering real-time insights during Teams calls. Moreover, it streamlines workflow efficiency by enabling smooth information transfer between Microsoft 365 applications and your CRM system, including support for platforms like Salesforce Sales Cloud and Microsoft Dynamics 365 Sales. This innovative tool not only revolutionizes the sales process but also allows professionals to dedicate more time to nurturing relationships and closing deals, rather than getting bogged down by administrative tasks, thereby enhancing overall effectiveness in sales strategies. As a result, sales teams can achieve their targets more efficiently while leveraging technology to stay ahead of the competition.

What is Ciara?

Ciara is a cutting-edge digital conversation assistant crafted to assist sales professionals worldwide in refining their sales calls and increasing efficiency. With its easy-to-use interface and flexible design, it serves as an essential resource for any sales organization. Acknowledged by TechCrunch as one of Europe's Top 50 Digital Startups, Ciara continually introduces new features, providing exceptional call support and seamless integration with popular business tools. Elevate your remote working experience into a significant competitive advantage. This powerful in-call assistant enables both remote and on-site sales teams to engage in meaningful conversations with customers. As a modern solution in sales enablement software, Ciara delivers intelligent discussion prompts and relevant data in real time, ensuring sales representatives have immediate access to essential resources. Additionally, it records and transcribes calls while generating insightful summaries that automatically sync with your CRM system. Sales teams of all sizes benefit from improved customer interactions and enhanced results due to Ciara's functionalities. By integrating Ciara into your sales workflow, you not only make each conversation more effective but also ensure that they are customized to cater to the unique requirements of your clients, ultimately fostering stronger relationships and driving sales success.

Media

Media

Integrations Supported

Salesforce
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Microsoft Word
PowerPoint
REFLEKT ONE
Starmind
Storyals

Integrations Supported

Salesforce
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Microsoft Outlook
Microsoft Teams
Microsoft Word
PowerPoint
REFLEKT ONE
Starmind
Storyals

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/microsoft-365/copilot/copilot-for-sales

Company Facts

Organization Name

Ciara

Date Founded

2019

Company Location

Germany

Company Website

www.getciara.com

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

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