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What is Microsoft Customer Lockbox?

Most operations, support, and troubleshooting tasks performed by Microsoft employees and their subprocessors generally do not require access to customer data. However, on those rare occasions when such access is necessary, the Customer Lockbox feature for Microsoft Azure provides a mechanism for customers to evaluate and either approve or deny access requests regarding their data. This feature is especially relevant when a Microsoft engineer needs to access customer data due to a support issue raised by the customer or a problem identified by Microsoft. Activity logs are maintained to record interactions related to Customer Lockbox, which can be accessed through the Azure portal by selecting Activity Logs, enabling users to review auditing information associated with these requests. Additionally, users can filter the logs to locate specific actions easily. Moreover, a new baseline control (3.13) has been added to the Azure Security Benchmark, emphasizing the significance of Customer Lockbox. This advancement allows organizations to apply the benchmark in assessing the relevance of Customer Lockbox for their services effectively. Consequently, by utilizing these tools and features, businesses can better uphold robust data security and compliance standards to protect their information.

What is Iconfirm?

Establishing rigorous privacy standards paves the way for increased value generation from data while significantly reducing the risk of data breaches. This initiative requires an all-encompassing strategy paired with a systematic workflow. Many organizations struggle with limited skills and resources, as well as a growing gap between existing policies and on-the-ground practices. These inconsistencies create unnecessary vulnerabilities, highlighting the importance for organizations to adopt both operational and automated solutions. Privacy should be woven into the fundamental processes involved in data management rather than treated as an isolated concern. Iconfirm plays a vital role in promoting effective and organized collaboration among individuals, systems, and organizations, facilitating the automation of privacy documentation and compliance efforts. It acts as an essential tool for overseeing consents and confirmations, ensuring thorough management of data processors and vendors. Furthermore, the privacy portal for data subjects enhances trust and simplifies cooperative efforts. By enabling secure storage, sharing, and automated data deletion, organizations can achieve compliance and maintain the integrity of their data, which ultimately contributes to a stronger privacy framework. This holistic strategy not only builds trust but also fosters a culture of accountability and transparency, thus empowering organizations to navigate the complexities of data privacy more effectively. As organizations embrace these practices, they position themselves to thrive in a landscape increasingly defined by data-driven decision-making.

Media

Media

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft 365
Microsoft Azure

Integrations Supported

Azure AI Services
Azure API Management
Azure App Service
Azure Container Registry
Azure Data Factory
Azure Functions
Azure Kubernetes Service (AKS)
Azure Monitor
Azure SQL Database
Azure Storage
Azure Synapse Analytics
Azure Virtual Machines
Microsoft 365
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

Company Facts

Organization Name

Iconfirm

Date Founded

2016

Company Location

Norway

Company Website

www.iconfirm.eu/en/

Categories and Features

Categories and Features

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

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