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What is Microsoft Identity Manager?

Microsoft Identity Manager (MIM) builds upon the identity and access management capabilities introduced by Forefront Identity Manager and earlier systems. It enables smooth integration with various platforms within the datacenter, encompassing on-premises HR systems, directories, and databases. MIM also works in conjunction with Azure AD cloud services to guarantee that the correct users are available in Active Directory, particularly for applications hosted on-site. As a result, Azure AD Connect simplifies user access to Azure AD for Microsoft 365 and various cloud-based applications. The platform supports the automated provisioning of identities and groups, which is guided by organizational policies and workflows. Furthermore, MIM links directory information with HR systems and other authoritative data sources, ensuring a cohesive data ecosystem. It adeptly synchronizes identities across multiple directories, databases, and local applications through a range of APIs and protocols, leveraging connectors from both Microsoft and its partners. This multifaceted strategy not only makes identity management more efficient but also significantly bolsters security and compliance measures within the organization, fostering a more secure digital environment. Ultimately, the integration of MIM allows organizations to better manage their digital identities while ensuring that security protocols are consistently upheld.

What is K-Fuze CMS?

K-Fuze CMS represents a cutting-edge Customer Management System that skillfully merges website development and oversight, customer relationship management, and content/knowledge management into a singular, intuitive online self-service platform. This comprehensive solution can either be deployed in the cloud or installed on-premises, catering to the varied needs of enterprises and ensuring flexibility across different organizational settings. K-Fuze CMS is especially advantageous for organizations looking for an all-inclusive customer care framework that proficiently manages every aspect of interactions between clients and users. It features a powerful incident and ticket management system which is adaptable to a wide range of customer engagement scenarios. Users can effectively organize, manage, and disseminate FAQs, documents, multimedia content, and rich-text materials with ease. The design of K-Fuze CMS accommodates the needs of small to medium-sized businesses as well as larger corporations, demonstrating its extensive applicability. In addition, all components of K-Fuze CMS are hosted on the robust Microsoft Azure cloud platform, providing high availability, scalability, and inherent redundancy to fulfill the operational requirements of its users. As a result, K-Fuze CMS stands out as an outstanding option for organizations striving to enhance their customer service capabilities and improve overall user satisfaction. Ultimately, this innovative system empowers businesses to optimize their customer interactions and streamline their service processes effectively.

Media

Media

Integrations Supported

Intellicta
Microsoft 365
Microsoft Entra ID

Integrations Supported

Intellicta
Microsoft 365
Microsoft Entra ID

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$16 per user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

docs.microsoft.com/en-us/microsoft-identity-manager/microsoft-identity-manager-2016

Company Facts

Organization Name

Ridgehead Software

Date Founded

2006

Company Location

United States

Company Website

www.ridgehead.com

Categories and Features

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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