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What is Mikkom?

Mikkom's online booking system is recognized for its exceptional versatility and capability to meet diverse requirements in today's market. It has the ability to autonomously create appointment configurations while also efficiently interacting with legacy systems through direct inputs, ensuring that it aligns seamlessly with a brand’s identity to build client trust throughout the booking experience. With its mCB feature, users gain access to unparalleled options for developing complex booking arrangements. The platform facilitates straightforward integration of different locations, services, and resources, and it allows for the customization of access criteria depending on the service type. Furthermore, it streamlines the process of distributing necessary documentation, featuring built-in notifications in multiple languages, as well as cancellation options designed to reduce no-shows effectively. Mikkom's online booking solution also includes extensive reporting tools that keep track of critical information, which is essential for running an organized and efficient operation. This capability not only makes it easier to extract vital data but also improves the understanding of booking patterns and access methods, enabling businesses to fine-tune and precisely focus their service offerings. In addition to these features, the platform’s adaptability and strength ensure that it can easily respond to the changing demands of any organization, making it a superior choice in the booking software landscape.

What is Cincom Eloquence?

Cincom Eloquence is an all-encompassing solution for customer communications management (CCM) that provides users with essential tools for designing, implementing, and distributing documents efficiently. This platform not only improves the customer experience but also reduces risks, saves time, and lowers costs associated with CCM tasks, which enhances brand reputation and drives revenue growth. By utilizing CCM, organizations can establish new customer relationships and nurture existing ones, as they can create customized content aimed at those customers who are most inclined to engage. The solution allows for effortless data access from key business applications and databases, combined with a powerful rules engine that enables enhanced personalization. Additionally, it is scalable, accommodating everything from the creation of single documents to the oversight of extensive projects, thus promoting streamlined processes through integration with essential applications. Overall, Cincom Eloquence simplifies document management while empowering organizations to foster more meaningful connections with their customers, ultimately contributing to long-term success and customer loyalty.

Media

Media

Integrations Supported

OneTrust Privacy Automation

Integrations Supported

OneTrust Privacy Automation

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mikkom

Company Location

United Kingdom

Company Website

www.mikkom.com

Company Facts

Organization Name

Cincom Systems

Date Founded

1968

Company Location

United States

Company Website

www.cincom.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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