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What is Mitchell 1 SocialCRM?

Building a loyal group of supporters for your auto repair shop hinges on effective communication, prioritizing customer satisfaction, and motivating repeat visits, all while encouraging clients to share their positive experiences. Mitchell 1’s SocialCRM marketing solutions have reliably proven to assist shops like yours in nurturing more profound relationships with consumers, which in turn boosts business loyalty and growth. Our services are tailored to simplify your marketing strategies, requiring minimal effort on your part, so you can retain existing customers while also drawing in new ones. SocialCRM offers a wide array of services focused on automating marketing strategies, managing your online reputation, enhancing social media engagement, and improving customer interactions. Engage your complete customer base with targeted email marketing campaigns, automated thank-you messages, timely service alerts, and more, ensuring your shop stays at the forefront of your customers' minds. By utilizing these resources effectively, you can create a smooth experience that keeps customers satisfied and enthusiastic about returning, ultimately leading to increased word-of-mouth referrals. Regularly engaging with your clientele not only fosters a sense of community but also contributes to the long-term success of your business.

What is MechanicAdvisor?

Our innovative web directory, automated marketing solution, and telematics device are revolutionizing how repair shops interact with their clientele. By fostering lasting connections, auto shops are able to build enduring relationships with their customers. Utilizing our web platform, these shops can effortlessly send and receive text messages, share photos, and communicate essential updates with their patrons. Furthermore, by integrating our Shop Management System, repair shops can seamlessly synchronize customer data with our Text Messaging platform. This allows them to reach out to existing clients through a range of customizable settings. Shops can automate text messages to remind customers about upcoming service appointments or inform them about vehicle pick-up times, enhancing the overall customer experience. Ultimately, our tools empower auto shops to maintain a proactive approach in their customer communication strategies.

Media

Media

Integrations Supported

PartsTech
ProSpect

Integrations Supported

PartsTech
ProSpect

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mitchell 1

Company Location

United States

Company Website

mitchell1.com/socialcrm/

Company Facts

Organization Name

MechanicAdvisor

Date Founded

2006

Company Location

United States

Company Website

mechanicadvisor.com

Categories and Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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