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What is Mitchell 1 SocialCRM?

Building a loyal group of supporters for your auto repair shop hinges on effective communication, prioritizing customer satisfaction, and motivating repeat visits, all while encouraging clients to share their positive experiences. Mitchell 1’s SocialCRM marketing solutions have reliably proven to assist shops like yours in nurturing more profound relationships with consumers, which in turn boosts business loyalty and growth. Our services are tailored to simplify your marketing strategies, requiring minimal effort on your part, so you can retain existing customers while also drawing in new ones. SocialCRM offers a wide array of services focused on automating marketing strategies, managing your online reputation, enhancing social media engagement, and improving customer interactions. Engage your complete customer base with targeted email marketing campaigns, automated thank-you messages, timely service alerts, and more, ensuring your shop stays at the forefront of your customers' minds. By utilizing these resources effectively, you can create a smooth experience that keeps customers satisfied and enthusiastic about returning, ultimately leading to increased word-of-mouth referrals. Regularly engaging with your clientele not only fosters a sense of community but also contributes to the long-term success of your business.

What is Mitchell 1?

Mitchell 1 is committed to transforming your business with an extensive range of software tools designed specifically for professional auto repair shops, including the innovative Real Fixes feature. By collaborating with Mitchell 1, you can streamline vehicle repairs, optimize shop management, and develop effective marketing strategies that drive business expansion. Our automotive solutions are designed to simplify the complexities of managing your repair shop, enhancing both operational efficiency and profitability. Improve your productivity with the most comprehensive vehicle repair information systems available, serving both automotive and commercial vehicle (Class 4-8) markets. You’ll have the capability to effectively track and manage every aspect of your auto repair business, from initial estimates to final billing, which can lead to increased car volumes, higher revenue per repair order, and improved overall profitability. With Mitchell 1 by your side, you will be equipped with essential tools to excel in a competitive market and secure long-term success for your repair shop, ensuring you stay ahead of industry trends and customer expectations.

Media

Media

Integrations Supported

ProSpect
AutoLeap
Autoflow
Broadly
KUKUI
PartsTech
Repair Shop Solutions
Service-Intel

Integrations Supported

ProSpect
AutoLeap
Autoflow
Broadly
KUKUI
PartsTech
Repair Shop Solutions
Service-Intel

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mitchell 1

Company Location

United States

Company Website

mitchell1.com/socialcrm/

Company Facts

Organization Name

Mitchell 1

Date Founded

1918

Company Location

United States

Company Website

www.mitchell1.com

Categories and Features

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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