Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    9,587 Ratings
    Company Website
  • Bidtracer Reviews & Ratings
    39 Ratings
    Company Website
  • WERX Reviews & Ratings
    35 Ratings
    Company Website
  • ManageEngine ServiceDesk Plus Reviews & Ratings
    1,725 Ratings
    Company Website
  • Dispatch Science Reviews & Ratings
    22 Ratings
    Company Website
  • Resco Inspections+ Reviews & Ratings
    67 Ratings
    Company Website
  • Resco Mobile App Development Toolkit Reviews & Ratings
    2 Ratings
    Company Website
  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website

What is Mobile Service?

Expert Service Solutions has developed a versatile cloud-based application known as Mobile Service (MS) for managing field services, tailored to meet the demands of repair, maintenance, service, and construction sectors. This innovative tool equips field workers with superior customer support capabilities, real-time updates on job statuses, and efficient management of tickets, route planning, timesheets, service documentation, and payment processing, all while on-site. With Mobile Service, businesses of any scale can achieve a thorough understanding of their key operations, including scheduling, dispatching, GPS tracking, inventory management, and customer relationship oversight, among a host of other functionalities. The extensive features of this application not only improve workflow efficiency but also significantly boost productivity across diverse industries. Additionally, by facilitating seamless communication and organization, Mobile Service ensures that teams can respond swiftly to challenges and enhance their service delivery.

What is IFS Field Service Management?

IFS Field Service Management (FSM) is recognized as a premier solution specifically designed for managing field service activities within large enterprises. Its extensive suite of features aims to optimize resources effectively across the complete service lifecycle. Among its key functionalities are a contact center, management tools for contracts and warranties, oversight for knowledge and projects, as well as enhanced planning and scheduling features. Furthermore, the platform includes mobile capabilities, dedicated portals for customers and partners, billing systems, and inventory management for service parts, along with mechanisms for handling returns and repairs. This all-encompassing support structure not only improves operational efficiency but also elevates the quality of service delivery, ensuring that organizations can meet their clients' needs effectively. Overall, IFS FSM empowers businesses to streamline their field service processes while consistently exceeding customer expectations.

Media

Media

Integrations Supported

Field Nation
Help Lightning
IFS
Microsoft Azure

Integrations Supported

Field Nation
Help Lightning
IFS
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Expert Service Solutions

Date Founded

2003

Company Location

United States

Company Website

www.expertservicesolutions.com

Company Facts

Organization Name

IFS

Date Founded

1983

Company Location

United States

Company Website

www.ifsworld.com/en-na/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Property Layouts
Quotes / Estimates
Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Popular Alternatives

Popular Alternatives

Service Pro Reviews & Ratings

Service Pro

Arantico
FSM Grid Reviews & Ratings

FSM Grid

FSM Global