Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • RingCentral RingEX Reviews & Ratings
    2,916 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • CallHub Reviews & Ratings
    390 Ratings
    Company Website
  • Fathom Reviews & Ratings
    5,619 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • VirtualPBX Reviews & Ratings
    141 Ratings
    Company Website
  • CloudTalk Reviews & Ratings
    1,680 Ratings
    Company Website
  • Jiminny Reviews & Ratings
    795 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    129 Ratings
    Company Website
  • Twilio Reviews & Ratings
    1,282 Ratings
    Company Website

What is Mobile2CRM?

A comprehensive, operator-neutral solution that seamlessly combines cellular communication with enterprise phone recording, CRM systems, AI-driven business intelligence, and various other platforms. This efficient and user-friendly solution guarantees that all business-related cellular phone conversations are recorded directly into the CRM system at minimal cost. Whether employees are working in the office, at home, or on the go, their business mobile calls are effortlessly captured and transferred to the CRM system. The platform enables automatic recording, tracking, documentation, and transcription of mobile calls, SMS communications, and other vital business interactions, all while ensuring the confidentiality of employee privacy is maintained. Enhance the interaction levels of your customer-facing teams with this innovative approach. With just one device, employees can manage multiple business profiles, allowing them to utilize their personal mobile devices for work while safeguarding their private communications. This way, only professional calls and text messages are logged, striking a balance between efficiency and privacy.

What is Calabrio Call Recording?

Harness the power of every conversation and interaction to turn customer engagements into a rich source of actionable insights. Ensure thorough documentation is in place to facilitate streamlined compliance procedures. Seamlessly navigate through vast amounts of call recordings to check for adherence to regulations, address disputes, and mitigate risks. Align customer feedback with key business goals to drive success. Consistently document all calls to ensure that no interaction is ever missed. Safeguard valuable customer information from being overlooked. Achieve a holistic view of your customers while evaluating the performance of your contact center. Remain vigilant in tackling technical issues to minimize downtime effectively. Establish a vital safety measure by continuously overseeing your call center's infrastructure. Receive real-time alerts about potential problems to resolve them quickly and prevent missed opportunities. Organize call data systematically to transform large volumes of recordings into clear, structured information. Leverage advanced metadata tagging features to automatically categorize and arrange call data for better accessibility and analysis. This approach not only ensures compliance but also significantly boosts overall operational efficiency, ultimately benefiting your organization in the long run.

Media

Media

Integrations Supported

Chorus Connection
Creatio
Five9
Gong
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
NICE CXone Mpower
NovelVox Agent Accelerator
Oracle Artificial Intelligence
Pipedrive
QEval
Salesforce
Salesforce Anywhere
UniAgent
Verint Speech Analytics
iVision Plus

Integrations Supported

Chorus Connection
Creatio
Five9
Gong
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
NICE CXone Mpower
NovelVox Agent Accelerator
Oracle Artificial Intelligence
Pipedrive
QEval
Salesforce
Salesforce Anywhere
UniAgent
Verint Speech Analytics
iVision Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$30 dollar per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobile2CRM

Company Location

Israel

Company Website

www.mobile2CRM.com

Company Facts

Organization Name

Calabrio

Date Founded

1995

Company Location

United States

Company Website

www.calabrio.com/products/call-recording/

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Popular Alternatives

Popular Alternatives

Fireflies.ai Reviews & Ratings

Fireflies.ai

Fireflies
Verba Recording System Reviews & Ratings

Verba Recording System

Verba Technologies
VoIP Recording software Reviews & Ratings

VoIP Recording software

Applied Business Technologies
Calibre Reviews & Ratings

Calibre

HigherGround