SBS Quality Management Software
The SBS QMS Suite is composed of five interrelated software modules designed to enhance Quality compliance efficiency.
1) The SBS Quality Database includes tools for managing CAPA and 8D corrective actions, overseeing nonconformance issues, conducting risk analyses such as FMEA and SWOT, handling various audit management needs, and ensuring Environmental Health and Safety (EHS/HSE) compliance.
2) SBS Ground Control focuses on managing employee training through a Learning Management System (LMS), offering self-paced training options, and providing document control features.
3) SBS Asset Tracking Database oversees calibrated equipment, preventive maintenance schedules, and comprehensive asset inventory management.
4) The SBS Inspection Database captures and records inspection data for incoming materials, in-process checks, and final product assessments, allowing for the generation of real-time SPC charts, development of inspection and control plans, and archiving data for future statistical evaluations.
5) The SBS Vendor Management maintains an approved vendor list (AVL), formulates vendor qualification plans, and tracks the qualification history of suppliers.
Each of these modules may be purchased individually or in any combination to meet your needs.
On-premise and cloud-based options are available.
Free demos are available for download or contact us for a cloud-based demo.
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Assembled
With Assembled, support leaders can unify human and AI agents in one intelligent platform that drives efficiency without compromising quality. Our technology enables over 50% automation of customer interactions, precise demand forecasting, and optimized staffing across in-house teams and BPO partners. From live workload balancing to AI agents that match your workflows and brand voice, Assembled ensures every chat, call, and email is handled with speed and consistency. Companies including Stripe, Canva, and Robinhood trust Assembled to elevate the customer experience and reduce operational costs. Core solutions span workforce and vendor management, real-time performance visibility, and AI Copilot — giving agents translation, reply suggestions, and instant task automation to resolve issues faster.
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QC-Pro Gage Control
Managing gage calibrations or verifications requires not just scheduling but also the upkeep of detailed historical records pertaining to all associated activities. Essential elements of this process include performing Measurement System Analysis, which covers various factors such as GRR, Stability, Bias, Linearity, and Attribute Crosstab. Documenting both before and after readings across the gage's operating range is a vital part of this procedure. The calibration schedule can be formulated based on either the passage of time or the frequency of gage utilization. It is also crucial to associate external documents, like calibration certificates, with their corresponding calibration records for straightforward reference. The calibration procedure should permit customizable steps required for gage calibration, including user-defined fields. To maintain data integrity, measures should be in place to restrict alterations to existing calibration records, and an audit trail feature should monitor the history of record modifications before any changes are made. Additionally, it is important to provide the option to reschedule gage calibration dates that may fall on holidays or weekends. Introducing adaptable report filtering capabilities will also aid in easily accessing information based on parameters such as overdue calibrations, date ranges, gage IDs, and specific locations. This thorough strategy guarantees not only accurate but also efficient management of gage calibration operations, ultimately enhancing overall quality assurance processes.
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Calibration Control
Calibration Control (CC) serves as a vital tool for asset management, maintenance, and calibration. With the ability to easily and visually monitor equipment that requires calibration or maintenance through customizable highlighted grids and automated email notifications, CC enhances operational efficiency. Comprehensive audit trails ensure the traceability of equipment, personnel, and companies, while also accommodating attachments, certificates, and related documentation.
By utilizing either custom or standard barcode labels that can be scanned via user-friendly dialogs, you can streamline the calibration control process and significantly improve speed. Furthermore, the Report Designer allows you to craft unique reports or adjust existing templates to better suit your needs.
Widely adopted by ISO, FDA, and ANSI quality systems, CC ensures compliance and facilitates communication of that compliance to both auditors and internal stakeholders. While initially designed for the manufacturing sector, its applications extend to diverse fields including Metrology Services, Health Care, Aviation/Aerospace, Mining, Testing, Maintenance, Design Engineering, Oil Wells, Distribution, and Packaging, among others. This versatility makes CC an indispensable asset across various industries.
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