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What is Mobileum?

As the demand for data and digital services continues to surge, operators are constantly faced with the challenge of investing in various critical components such as networks, spectrum, software, and services. This scenario compels them to manage a multitude of diverse vendor ecosystems, leading to a tangled web of silos that rely on labor-intensive manual procedures. Such complexity can hinder their ability to effectively capture, correlate, track, and bill for specific usage events. On a global scale, telecom subscribers produce billions of network events daily; each call, text, email, or download can result in hundreds of individual events that require careful oversight. Moreover, the increasing volume and complexity of these events are exacerbated by the relentless rollout of new services, content, partners, and devices, which complicates system management even further. To tackle these challenges, operators are under pressure to devise innovative strategies that not only streamline these processes but also improve their overall operational effectiveness. Ultimately, the successful navigation of these hurdles will be essential for operators to maintain competitiveness in a rapidly evolving digital landscape.

What is Gisual?

Gisual provides outage intelligence specifically designed for telecommunications firms and service providers, streamlining the often tedious manual processes involved in linking commercial power outages with customer grievances or network disruptions due to impaired circuits. By opting for Gisual’s outage intelligence, subscribers can receive prompt notifications about third-party outages that could affect their infrastructure and clients, facilitating rapid identification and correlation of outages in mere seconds. This service eliminates the lengthy search processes typically required to uncover root causes, significantly boosting situational awareness almost instantly. Users have the option to visualize third-party outages on an interactive map or to integrate the outage data smoothly into their existing systems. Establishing direct connections with vital partners and Network Operations Centers (NOCs) becomes seamless, enhancing overall communication and response times. Subscribers gain real-time access to outage intelligence complete with ongoing updates, including estimated restoration times, exact outage locations, root causes, areas affected, and the specific customers impacted. Implementing Gisual's data within your organization is not only straightforward but also efficient, with an average setup duration of only one hour, allowing for quick utilization of this essential information. With Gisual, businesses can significantly boost operational efficiency and elevate customer satisfaction, paving the way for a more responsive service environment. This innovative approach ensures you stay ahead in a competitive market by effectively managing outages and enhancing the overall customer experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

Mobileum

Company Location

United States

Company Website

www.mobileum.com

Company Facts

Organization Name

Gisual

Company Location

United States

Company Website

gisual.com

Categories and Features

Risk Management

Not specified

Categories and Features

IT Alerting

Not specified

Root Cause Analysis

Not specified

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