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What is Mobilio?

Mobilio is a cutting-edge software solution that can be accessed through both web and mobile platforms, tailored for businesses that operate on-site and rely on work orders to monitor their transactions. Technicians are able to efficiently manage work orders sent to their mobile devices, enabling them to record the services provided, including details about the tasks completed, materials utilized, and time spent on each job. The system is highly regarded by technicians as it reduces the burden of paperwork and significantly cuts down on the need for phone calls. Users can take advantage of their current laptops or tablets with wireless internet access provided by their mobile carrier. Moreover, the platform includes a signature capture feature, making it easy to attach devices like the Topaz SigLite SL for acquiring signatures. By adopting Mobilio, businesses can achieve real-time visibility into their field operations while improving billing workflows and enhancing customer service through efficient information transfer back to the office. This integration not only increases operational efficiency but also cultivates improved communication between technicians and management, ultimately leading to a more cohesive work environment. Additionally, the streamlined processes can lead to higher customer satisfaction, as service delivery becomes more reliable and transparent.

What is Mobile Reach?

Mobile Reach presents a flexible mobile enterprise application platform aimed at improving service delivery for IT and field service teams. Our esteemed mobile platform, along with its extensive applications, empowers field technicians to enhance their efficiency, strengthen customer relations, and enables leaders in IT and field service to increase revenue and overall profitability. Organizations dedicated to service can quickly deploy tailored mobile applications that seamlessly integrate with their current enterprise mobile systems, thereby equipping their field staff with the necessary tools. Technicians can easily access process-driven enterprise mobile apps while on-site, negating the requirement for any coding skills. This feature facilitates the smooth integration of systems like ServiceNow, BMC Remedy, Cherwell, SAP, ERPs, CRMs, and other backend solutions into field operations, which significantly elevates both efficiency and service quality. Consequently, businesses are poised to respond more adeptly to customer demands while remaining agile in the face of market fluctuations. Furthermore, this versatility ensures that organizations can continuously adapt their strategies to meet evolving business challenges and customer expectations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$9.95 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobilio

Date Founded

2002

Company Location

Canada

Company Website

www.mymobilio.com

Company Facts

Organization Name

Mobile Reach

Date Founded

2006

Company Location

United States

Company Website

mobilereach.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Not specified

Plumbing

Not specified

Service Dispatch

Billing & Invoicing
Customer Database
Job Management
Job Tracking
Scheduling
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Service History Tracking
Time Clock
Work Order Management

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