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What is Mobilosoft?

Unlock the power of localized digital marketing with an all-in-one tool that enables you to efficiently oversee the online presence of your retail outlets! By utilizing our platform, you can significantly reduce the time spent on managing local digital marketing, as it seamlessly adapts to various organizational frameworks, whether centralized, decentralized, or outsourced. This all-encompassing solution prioritizes your time investment, featuring bespoke applications designed specifically for franchisees. Discover an elevated service experience that benefits all parties involved. The most impactful applications are brought together in a collaborative platform, enhancing customer engagement like never before. With our diverse range of applications, you can easily take control of your local digital marketing strategies. Optimize the administration of your point of sale data, improve your online reputation through effective management of customer feedback, and increase your visibility with SEO-optimized local pages. Advertise your offerings in your vicinity with pinpoint campaigns on platforms such as Google and Facebook, while keeping your audience informed by posting your latest updates and promotions on your local pages. Furthermore, evaluate the performance of your retail locations with interactive reports that yield valuable insights for ongoing enhancement. The integration of these tools not only strengthens your marketing strategy but also positions you for unprecedented success in your local markets, ultimately allowing you to adapt to changing trends and customer preferences.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Salesforce
SAP Cloud Platform
Waze

Integrations Supported

Facebook
Google Business Profile
Salesforce
Axis LMS
Covetrus Pulse
Curve Hero
Kajabi
LendFoundry
Magento
Mindbody
PracticeWorks
QuickBooks Online Advanced
Rosy Salon Software
ServiceTitan
Square POS
WebRezPro
athenaClinicals
storEDGE

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobilosoft

Company Location

France

Company Website

mobilosoft.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Local Marketing

Not specified

Reputation Management

Not specified

Store Locator

Not specified

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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