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What is Modefin?

Throughout the years, there has been a significant transformation in the way customers engage with banks and handle their transactions. Today's consumers demand banking solutions that are customized to fit their individual preferences and seek seamless convenience in their interactions. To effectively cater to the evolving needs of contemporary customers, banks must adopt innovative strategies that extend beyond conventional methods. They are required to provide uniform and prompt experiences across various platforms and devices to ensure customer satisfaction. Modefin's integrated Omni Channel Platform has been designed to empower financial institutions and banks to deliver cutting-edge, cross-platform customer interactions. This platform enables banks to not only meet but also exceed customer expectations, fostering deeper and more personalized relationships. Additionally, Modefin's Internet Banking solution supports multiple channels, facilitating engaging and contextually relevant experiences for customers. This adaptability is crucial for banks aiming to thrive in a competitive landscape.

What is Backbase?

Backbase has unveiled a cutting-edge Engagement Banking Platform designed to gradually modernize core customer interactions and transform business operations with a strong emphasis on enhancing the customer experience. This powerful solution allows banks to break free from antiquated IT structures by enabling a phased approach to replacing or removing disjointed legacy systems, which paves the way for a modern architecture that significantly boosts customer engagement. Consequently, financial institutions can prioritize essential customer journeys across all interaction points, breaking down silos and providing both customers and front-line staff with the necessary resources to excel in an ever-evolving banking environment. This shift not only improves customer satisfaction but also optimizes operations, leading to a more streamlined and effective service delivery process. Ultimately, by adopting this innovative platform, banks can position themselves for future success in a competitive landscape.

Media

Media

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu

Integrations Supported

Alacriti
Apiax
Euronovate
Fastfill
IDmission
Ravio
SavvyMoney
Shake
Unblu

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modefin

Date Founded

2011

Company Location

India

Company Website

modefin.com/omni-channel-banking/

Company Facts

Organization Name

Backbase

Date Founded

2003

Company Location

Netherlands

Company Website

www.backbase.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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