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What is Modera E-commerce?

A fully integrated omnichannel eCommerce solution designed specifically for the automotive industry. Experience the groundbreaking Modera eCommerce platform that transforms the way automotive sales are conducted. This system enables remote transactions, allowing you to connect with customers wherever they are and removing the necessity of visiting your physical location. Rather than waiting for potential clients in your dealership, we deliver the shopping experience directly to them. By implementing this approach, you also support environmental sustainability, as it covers all aspects of online transactions and reduces the need for in-person visits and travel. The pioneering carbon-neutral purchasing process was made possible through the support of the Innovation Norway ICT government grant. As online shopping convenience becomes more integral to consumers' lives, the appetite for digital car buying experiences continues to grow. With Modera eCommerce, you can offer an all-encompassing and effortless experience for your clientele, while also gaining access to real-time data that provides essential insights and analytics for your operations. By adopting our advanced solution, you not only enhance customer satisfaction but also position your business at the forefront of automotive sales innovation. This is the ideal moment to embrace a transformative approach to car sales.

What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buyingâ„¢, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Media

Media

Integrations Supported

Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi

Integrations Supported

Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Modera

Company Location

Estonia

Company Website

modera.com/ecommerce/

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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