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What is Mok?

Mok is a powerful solution for customer engagement that unifies user interactions and notifications across multiple channels, including push notifications, email, SMS, in-app messaging, WhatsApp, and Telegram. It operates through a single API that seamlessly connects with more than 50 service providers, enhancing the efficiency of communication workflows for developers. With a straightforward drag-and-drop workflow builder, Mok enables users to create complex notification processes without requiring any coding expertise. The platform features a loyalty engine that allows businesses to tailor and gamify user interactions, ultimately boosting engagement and improving retention rates. Furthermore, Mok provides real-time analytics on customer interactions, which can inform data-driven strategies to enhance revenue growth. Designed for seamless integration, Mok works across various devices and prioritizes robust data security protocols. Additionally, this all-encompassing platform makes it easier for users to monitor and assess notifications, facilitating the identification of trends and issues while improving the overall customer experience and maintaining high engagement levels. As a result, businesses can leverage Mok to enhance their communication strategies and foster a more interactive relationship with their customers.

What is Kumulos?

Kumulos is a user-friendly customer engagement platform that provides a comprehensive 360-degree perspective to foster lasting customer relationships. It includes features such as in-app messaging, web push notifications, and mobile push notifications, all designed to enhance user interaction. The Kumulos Mobile Marketing Hub enables the creation and management of omnichannel campaigns seamlessly from a single interface. You can tailor your campaigns using tools like rich interactive messaging, geotargeting, audience segmentation, and channel management. With its fully automated capabilities, Kumulos takes the uncertainty out of campaign timing by delivering receipts and ensuring intelligent message delivery. To attract new customers, features like ASO and deferred deep linking can be utilized effectively. Additionally, the platform provides robust analytics and reporting tools that allow you to keep track of all performance metrics for ongoing improvements. It also includes crash reporting and diagnostics to guarantee your app remains operational, prioritizing fixes to enhance the overall user experience. For those interested in exploring its capabilities, Kumulos offers a free trial period lasting 30 days, giving users a risk-free opportunity to evaluate the platform's potential. Overall, Kumulos stands out as a powerful tool for modern marketers looking to optimize their customer engagement strategies.

Media

Media

Integrations Supported

Microsoft Teams
Slack
Airship
Amazon SES
Expo
Facebook Messenger
Firebase
Mailgun
OneSignal
Plivo
SendGrid
Telegram
Telnyx
TextUs
Twilio
WhatsApp

Integrations Supported

Microsoft Teams
Slack
Jira Service Management
Shoutem
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$99 per month
Free Version

Pricing Information

$100 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mok

Company Location

United Kingdom

Company Website

unomok.com

Company Facts

Organization Name

Kumulos

Date Founded

2014

Company Location

United Kingdom

Company Website

www.kumulos.com

Categories and Features

Categories and Features

Application Performance Monitoring (APM)

Diagnostic Tools
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Mobile Marketing

Channel Attribution
Contextual Targeting
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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