Ratings and Reviews 963 Ratings
Ratings and Reviews 0 Ratings
Integrations Supported
ActiveCampaign
Agile CRM
HubSpot CRM
HubSpot Customer Platform
Insightly
Insightly Marketing
Keap
Slack
Trello
Typeform
Integrations Supported
ActiveCampaign
Agile CRM
HubSpot CRM
HubSpot Customer Platform
Insightly
Insightly Marketing
Keap
Slack
Trello
Typeform
API Availability
Has API
API Availability
Has API
Pricing Information
$56 per month (20% off deal)
Free Trial Offered?
Free Version
Pricing Information
$21.50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Moneypenny
Date Founded
2000
Company Location
United Kingdom
Company Website
www.moneypenny.com/us/
Company Facts
Organization Name
Chat Metrics
Date Founded
2015
Company Location
Australia
Company Website
info.chatmetrics.com
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking