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What is Moon Dialer?

Moon Dialer significantly reduces international calling costs by as much as 90%, making it an affordable solution for users worldwide. Boasting a user base of over one million satisfied customers, the app ensures top-notch quality for unlimited internet calls and call recordings, encouraging you to download it right away! Designed as a versatile call management and dialing tool, Moon Dialer serves both individuals and businesses seeking to connect internationally. It has gained popularity in corporate settings, particularly in call centers, and offers flexible options for both automated and manual dialing through integrated platforms like Phone, Skype, or FaceTime. Highlighted Features Include: - Budget-friendly SIM-Free Calling - Unlimited Call Recording Capabilities - Detailed Call History Management - WiFi Calling Support - Effortless International Calling Experience - Advanced Auto Dialer Features - Call Scheduling and Reminder Options - Automatic Disposition Tracking - Cloud Data Syncing for Multi-Device Access With its robust features and user-friendly interface, Moon Dialer stands out as a prime choice for anyone needing reliable communication solutions.

What is CallTrackingMetrics?

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.

Media

Media

Integrations Supported

Adobe Marketo Measure
AgencyAnalytics
CAKE
Easyflow
Google Analytics
Google Data Studio
Kissmetrics
Liine
Mailchimp
Mixpanel
Optimizely One
SendGrid
Slack
Sunwave
VWO Testing
Wix
WordPress
Zapier
Zendesk

Integrations Supported

Adobe Marketo Measure
AgencyAnalytics
CAKE
Easyflow
Google Analytics
Google Data Studio
Kissmetrics
Liine
Mailchimp
Mixpanel
Optimizely One
SendGrid
Slack
Sunwave
VWO Testing
Wix
WordPress
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moon Technolabs

Date Founded

2009

Company Location

United States

Company Website

www.moontechnolabs.com/portfolio/moon-dialer

Company Facts

Organization Name

CallTrackingMetrics

Date Founded

2012

Company Location

United States

Company Website

www.calltrackingmetrics.com

Categories and Features

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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