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What is MosaicML?

Effortlessly train and deploy large-scale AI models with a single command by directing it to your S3 bucket, after which we handle all aspects, including orchestration, efficiency, node failures, and infrastructure management. This streamlined and scalable process enables you to leverage MosaicML for training and serving extensive AI models using your own data securely. Stay at the forefront of technology with our continuously updated recipes, techniques, and foundational models, meticulously crafted and tested by our committed research team. With just a few straightforward steps, you can launch your models within your private cloud, guaranteeing that your data and models are secured behind your own firewalls. You have the flexibility to start your project with one cloud provider and smoothly shift to another without interruptions. Take ownership of the models trained on your data, while also being able to scrutinize and understand the reasoning behind the model's decisions. Tailor content and data filtering to meet your business needs, and benefit from seamless integration with your existing data pipelines, experiment trackers, and other vital tools. Our solution is fully interoperable, cloud-agnostic, and validated for enterprise deployments, ensuring both reliability and adaptability for your organization. Moreover, the intuitive design and robust capabilities of our platform empower teams to prioritize innovation over infrastructure management, enhancing overall productivity as they explore new possibilities. This allows organizations to not only scale efficiently but also to innovate rapidly in today’s competitive landscape.

What is Mosaic?

Mosaic enables digital interactions across multiple platforms, whether they are operated by our experts or used independently by clients. Once implemented, it provides universal access to its features. With Mosaic, your customers can effortlessly automate their interactions with your brand through sophisticated virtual assistants. Our robust enterprise capabilities are built on extensive industry expertise, serving businesses of all sizes and across various sectors. Regardless of whether communication is inbound or outbound—via voice, text, social media, or email—our cloud-based solution guarantees quick and easy activation, allowing for a rapid start. Mosaic designs personalized and smooth experiences for your clients whenever they contact you, similar to having your most skilled employee involved in every interaction to handle questions and facilitate transactions. We provide lifecycle managed services using a collaborative and pragmatic approach to ensure Mosaic is delivered effectively. Our dedicated Intrado Success Coaches are instrumental in keeping the software updated with the latest features and controls, while also integrating industry best practices to optimize performance and enhance user satisfaction. This comprehensive assistance not only reinforces the quality of customer engagement provided by Mosaic but also ensures that clients receive continuous support and improvements over time. Ultimately, our commitment to excellence is reflected in every interaction facilitated by Mosaic.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Cisco ACI
Eckoh
Google Cloud Platform
HoneyHive
MPT-7B
Microsoft 365
Oracle Cloud Infrastructure
Python
Stable Diffusion
UltraDNS

Integrations Supported

Amazon Web Services (AWS)
Cisco ACI
Eckoh
Google Cloud Platform
HoneyHive
MPT-7B
Microsoft 365
Oracle Cloud Infrastructure
Python
Stable Diffusion
UltraDNS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MosaicML

Company Location

United States

Company Website

www.mosaicml.com

Company Facts

Organization Name

Intrado

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/customer-experience-services

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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