Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • SurveyLegend Reviews & Ratings
    1,860 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,635 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    2,999 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    864 Ratings
    Company Website
  • Revaly Reviews & Ratings
    7 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    160 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,690 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,608 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,075 Ratings
  • Blumira Reviews & Ratings
    145 Ratings
    Company Website

What is Movate?

Movate delivers comprehensive customer clustering solutions that offer profound insights into consumer sentiments, purchasing behaviors, and levels of customer satisfaction, all aimed at enhancing business performance. Additionally, their services encompass Churn Analytics and Customer Experience (CX) enhancements, such as CSAT and NPS metrics, as well as fostering Operational Excellence and improving productivity. Through an AI-driven platform, brands gain an in-depth understanding of customer lifecycles by analyzing and filtering data from a wide range of sources to present actionable insights. This analysis proves invaluable for examining customer churn and purchasing trends, as well as improving customer experience and satisfaction. These insights are now accessible to brands and organizations, empowering them to implement changes across various business areas. Such valuable information is relevant to every aspect of business operations. The platform leverages diverse data sets, including customer satisfaction metrics, support logs, and purchasing patterns based on recency, frequency, and monetary values, ensuring a thorough understanding of customer dynamics. Ultimately, this enables businesses to make informed decisions that drive growth and improve overall customer engagement.

What is FellaFeeds?

Create a customized feedback application that efficiently collects insights and surveys from customers, patients, and employees alike. Choose from a selection of optimal feedback forms and templates that are readily accessible. This application is designed to work flawlessly on both Android and iOS devices. FellaFeeds distinguishes itself as a highly adaptable feedback tool that can operate across various devices, allowing users to gather feedback through Kiosks, iPhones, iPads, Android tablets, and smartphones. It also supports feedback collection via online survey links and embedded surveys while aiding in the creation of Email and SMS surveys that can be sent out through APIs. In addition, FellaFeeds enables users to share surveys that include the Net Promoter Score (NPS) question, allowing for immediate visibility of updated NPS scores on their dashboard, accompanied by detailed reports on NPS and Customer Satisfaction Scores (CSAT). The CSAT serves as a straightforward yet effective method for assessing customer satisfaction after their interactions with a business or service, offering valuable insights. Moreover, FellaFeeds offers fully customizable surveys that support various formats, including Matrix, Emoticons, Sliders, and others, making it an excellent option for organizations aiming to improve their feedback collection strategies. By leveraging these advanced capabilities, businesses can obtain a deeper understanding of their performance and identify specific areas for enhancement, ultimately driving growth and satisfaction. This comprehensive approach to feedback collection not only streamlines processes but also empowers organizations to make informed decisions based on real-time data.

Media

Media

Integrations Supported

SOAtest

Integrations Supported

SOAtest

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Movate

Date Founded

1996

Company Location

United States

Company Website

www.movate.com

Company Facts

Organization Name

FellaFeeds

Date Founded

2018

Company Location

India

Company Website

fellafeeds.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Popular Alternatives

Popular Alternatives

CHI Express Reviews & Ratings

CHI Express

Logica Infotech Services
Hello Customer Reviews & Ratings

Hello Customer

Insider Metrics
Hello Customer Reviews & Ratings

Hello Customer

Insider Metrics
Zence Feedback Reviews & Ratings

Zence Feedback

Easyrewardz
Zence Feedback Reviews & Ratings

Zence Feedback

Easyrewardz