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What is Moveworks?

The Moveworks AI platform combines advanced machine learning, conversational AI, and Natural Language Understanding (NLU) with deep connections to various enterprise systems, enabling full automation of IT support issue resolution. Our technology is designed to understand the specific language of businesses and the common challenges faced in IT support, allowing for instant assistance while also learning and enhancing its skills over time. Moveworks makes acquiring workplace support a seamless experience, ensuring that users encounter minimal obstacles. Central to our platform is the Intelligence Engine, a robust AI component that facilitates its operations. This innovative system transforms complex resources into straightforward solutions, significantly improving the overall user experience. By focusing on these advancements, we aim to optimize IT support processes and equip employees with effective tools for resolving their issues efficiently. In this way, Moveworks not only addresses immediate concerns but also contributes to a more productive workplace environment.

What is Console?

Console is an AI-driven ITSM built to handle employee requests, automate routine operations, and act on behalf of users across the apps they already rely on. Incoming requests from Slack, Teams, or Google Chat land in a central queue, where they're tagged, ranked, and sent down the appropriate track. Console taps into your documentation to resolve straightforward questions on the spot, and fires off playbooks for anything that needs real work done — approvals, identity changes, provisioning in SaaS tools, multi-step orchestration across systems.

Media

Media

No images available

Integrations Supported

OfficeSpace Software
Onehouse

Integrations Supported

Addigy
Coda
Confluence
Fleet
Freshservice
HiBob
Iru
Jamf Now
Jira
Linear
Microsoft Teams
Notion
Okta
Opal Security
Slack
Workday HCM

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Moveworks

Date Founded

2016

Company Location

United States

Company Website

www.moveworks.com/platform

Company Facts

Organization Name

Console

Date Founded

2023

Company Website

www.console.com

Categories and Features

AI Agents for HR

Not specified

AI IT Agents

Not specified

AI Orchestration

Not specified

AI-Powered ITSM Tools

Not specified

IT Service

Not specified

Machine Learning

Not specified

Categories and Features

AI IT Agents

Not specified

AI-Powered ITSM Tools

Not specified

ITSM

Not specified

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