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What is Moxo?

Moxo’s innovative service orchestration platform transforms intricate B2B interactions by providing smooth and efficient experiences. When business processes are disjointed across various departments, clients, vendors, and partners, inefficiencies and risks can emerge. Moxo addresses this issue by integrating workflows, turning disorganized operations into cohesive and cost-efficient solutions that enhance client satisfaction. The Moxo platform accelerates vital processes like client onboarding, document management, and resolving exceptions. As a result, organizations benefit from faster completion times, reduced compliance risks, and outstanding client experiences. With endorsements from leading firms in industries such as financial services, consulting, legal, healthcare, and real estate—including giants like Citibank and BNP Paribas—Moxo is instrumental in orchestrating essential business relationships. This level of trust highlights the platform's effectiveness in optimizing collaboration across various sectors.

What is DLS Financials?

DLS Financials provides cost-effective banking software tailored for non-profit organizations, facilitating the efficient management of savings and loan accounts in line with user workflows. The platform allows users to personalize their experience by generating custom drop-down lists for swift completion of fields. It includes features aimed at helping parishes maintain financial health by avoiding excessive debt, thereby promoting overall stability. Additionally, DLS Financials enables the integration of various documentation such as spreadsheets, emails, images, and PDFs, linking these to specific accounts or transactions for easy retrieval. Users can automate transactions for recurring events, which significantly eases the burden of financial management. The software's global functions permit users to perform extensive tasks with just a single click, enhancing usability. DLS Financials is highly versatile, accommodating a wide array of user needs and offering various configurations and default settings. Furthermore, users have the option to request additional management reports, functionalities, and features, ensuring the software is fully aligned with their operational requirements and leading to a more tailored banking experience. This adaptability not only streamlines financial processes but also makes DLS Financials an invaluable resource for organizations aiming to enhance their financial management strategies. Overall, the software stands out as a comprehensive solution that meets the dynamic needs of non-profit organizations.

Media

Media

Integrations Supported

Microsoft Dynamics 365
AccuFund
Blackbaud Financial Aid
Box
Docusign
Dropbox
Filevine
Global Relay
Google Sheets
HubSpot Customer Platform
Jira
Jumio
Microsoft Dynamics GP
Microsoft OneDrive
Microsoft Outlook
Redtail CRM
Sage Intacct
Smarsh
Xero
Zapier

Integrations Supported

Microsoft Dynamics 365
AccuFund
Blackbaud Financial Aid
Box
Docusign
Dropbox
Filevine
Global Relay
Google Sheets
HubSpot Customer Platform
Jira
Jumio
Microsoft Dynamics GP
Microsoft OneDrive
Microsoft Outlook
Redtail CRM
Sage Intacct
Smarsh
Xero
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2,500 for 4 years
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moxo

Date Founded

2012

Company Location

United States

Company Website

www.moxo.com

Company Facts

Organization Name

The Computer Department Inc

Company Location

United States

Company Website

www.dls-financials.com

Categories and Features

Banking

Moxo is transforming the banking landscape with its cutting-edge Service Orchestration Platform, which is specifically engineered to simplify intricate financial processes. Featuring Moxo Flow, the platform allows financial institutions to seamlessly manage customer experiences, from the initial account creation to various service inquiries, all within a secure digital environment. With adaptable workflow templates and built-in functionalities such as electronic signatures and document gathering, Moxo ensures that processes are efficient, compliant, and tailored to the unique demands of the banking sector. Its powerful integration capabilities enable coherence with essential banking systems and customer relationship management tools, promoting data integrity and offering a comprehensive view of client interactions. This holistic strategy significantly boosts operational efficiency, supports adherence to regulations, and enhances the ability to provide personalized, high-touch banking services in an ever-evolving digital world.

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Customer Communications Management

Moxo is transforming the landscape of Customer Communications Management (CCM) through its cutting-edge Service Orchestration Platform. This platform simplifies intricate, multi-party communications by consolidating them within a secure digital workspace, allowing for seamless interactions between businesses and their customers at every point of contact. The innovative Moxo Flow feature empowers organizations to design tailored communication workflows, integrating essential functions such as digital signatures and file requests. This method guarantees that communications are both consistent and personalized, all while enhancing operational effectiveness. The inclusion of real-time collaboration tools ensures that businesses can promptly address customer inquiries, boosting overall engagement. Additionally, Moxo's strong integration capabilities allow for the synchronization of communication data with existing systems, offering a holistic view of customer interactions and facilitating data-driven communication strategies throughout the customer journey.

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Moxo transforms the way businesses connect with their customers by offering an all-inclusive Service Orchestration Platform. This innovative solution allows organizations to create smooth and tailored interactions at every stage of the customer experience. Through Moxo Flow, companies can optimize their procedures from the onboarding phase to continuous service delivery, merging intricate workflows into one secure digital environment. The platform features built-in functionalities like digital signatures and real-time collaboration, which facilitate personalized, high-touch experiences without sacrificing efficiency. Furthermore, Moxo's ability to integrate with CRMs and other external tools ensures that customer interactions are consistently aligned across different systems, nurturing stronger and more meaningful relationships with clients.

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Moxo revolutionizes the way businesses engage with their customers through its comprehensive Service Orchestration Platform, designed to streamline intricate interactions. From the very first onboarding process to continuous support, Moxo Flow empowers companies to craft smooth, personalized journeys for every client. The platform features a collaborative workspace that merges workflows from multiple parties, guaranteeing a coherent and effective experience at every interaction point. With adaptable workflow templates and built-in functions such as electronic signatures and document requests, businesses can provide attentive service that caters to the specific requirements of each customer. Moreover, Moxo’s robust integration capabilities ensure that customer information is consistently updated across various systems, providing a complete overview of each client and enabling outstanding, data-informed experiences.

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Onboarding

Moxo revolutionizes the customer onboarding experience through its all-encompassing Service Orchestration Platform. By merging intricate onboarding procedures into a singular, secure digital environment, Moxo enhances the entire journey from the first point of contact to complete integration. Utilizing the Moxo Flow feature, organizations can design tailored onboarding templates that include essential functionalities like digital signatures and document gathering. This method guarantees a uniform and streamlined onboarding process while offering the adaptability to meet individual customer requirements. Tools for real-time collaboration promote effective communication throughout the onboarding experience. With strong integration features, Moxo aligns onboarding data with existing systems, delivering a holistic view of the onboarding process and allowing for data-driven improvements to enhance the customer's initial interaction.

Digital Experience Platforms (DXP)

Moxo redefines the idea of a Digital Experience Platform through its cutting-edge Service Orchestration solution. This platform simplifies intricate, multi-party workflows by merging them into one secure digital environment, allowing businesses to deliver fluid and tailored digital experiences throughout the customer journey. The Moxo Flow feature empowers users to design bespoke workflow templates that include inherent functionalities such as digital signatures and real-time collaboration. This methodology guarantees uniformly engaging digital experiences without sacrificing operational effectiveness. With robust integration functionality, Moxo aligns data from various existing systems, offering a comprehensive perspective on customer interactions and facilitating data-informed experience design across every digital touchpoint.

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Digital Signature

Moxo has embedded powerful digital signature functionalities within its all-encompassing Service Orchestration Platform, optimizing document management processes while boosting security measures. Integrated into Moxo Flow, these digital signatures are effortlessly woven into tailored workflow templates, allowing organizations to gather legally valid signatures swiftly during comprehensive procedures such as onboarding or account management. This built-in feature negates the necessity for external signature tools, merging tasks into one secure digital environment. Additionally, Moxo's integration features guarantee that signed documents are automatically updated in current record systems, ensuring data integrity and supporting regulatory compliance throughout the organization.

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Financial Services

Moxo revolutionizes the operations within financial services by offering an all-encompassing Service Orchestration Platform. This innovative solution is crafted to simplify intricate financial processes, allowing organizations to effectively manage client interactions from the initial onboarding stage to ongoing support. Moxo Flow brings together workflows involving multiple participants within a secure digital environment, significantly boosting efficiency and teamwork. With customizable templates and features such as digital signatures, the platform ensures that processes are compliant and tailored to the specific needs of diverse financial services. Moxo's strong integration features enable it to work seamlessly with existing systems, preserving data integrity and providing a comprehensive overview of client relationships. This strategy not only enhances operational workflows but also fosters the delivery of personalized and attentive financial services in a rapidly evolving digital landscape.

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

PEP & Sanctions Screening

Moxo improves PEP and Sanctions Screening methods via its all-encompassing Service Orchestration Platform. By integrating screening into the larger onboarding and compliance workflows, Moxo simplifies operations and enhances risk management. The platform's Moxo Flow functionality allows companies to design tailored screening templates that include both automated checks and manual review processes. This method guarantees uniform and efficient screening while also retaining the adaptability necessary for handling intricate cases. The platform's real-time collaboration tools support seamless communication regarding screening outcomes and decision-making. With strong integration capabilities, Moxo aligns screening data with existing systems, offering a holistic view of risk evaluations and aiding in continuous monitoring and compliance activities.

Portal

Moxo's Service Orchestration Platform transforms the idea of a portal into an innovative, collaborative workspace focused on enhancing interactions with clients, vendors, and partners. This secure digital platform surpasses conventional portals by incorporating extensive workflow orchestration features. Moxo Flow empowers organizations to simplify tasks such as onboarding, document collection, and account management through a user-friendly interface. With customizable workflow templates and built-in functionalities like digital signatures and real-time collaboration, the platform facilitates tailored service experiences. Additionally, Moxo's strong integration capabilities ensure seamless synchronization with current systems, establishing a centralized hub for all stakeholder communications and information sharing.

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Professional Services Automation

Moxo transforms the landscape of professional services automation through its all-encompassing Service Orchestration Platform. By integrating intricate client workflows into a singular, secure digital environment, Moxo boosts both efficiency and teamwork throughout the service delivery journey. Its Moxo Flow feature empowers firms to develop tailored workflow templates for activities such as client onboarding, project oversight, and continuous service provision, incorporating essential functionalities like digital signatures and live collaboration. This methodology not only optimizes operations but also preserves the ability to provide highly personalized client interactions. With robust integration options, Moxo guarantees smooth data transitions between pre-existing systems, enabling thorough project tracking, resource management, and client oversight across the organization.

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Vendor Management

Moxo revolutionizes vendor management with its cutting-edge Service Orchestration Platform. This platform simplifies the complexities of multi-party workflows by integrating them into a secure digital environment, enhancing the processes of vendor onboarding, document collection, and ongoing communications. One of its standout features, Moxo Flow, allows organizations to develop personalized workflow templates that cater to specific vendor needs, complete with built-in functionalities like digital signatures and file requests. This method not only ensures a consistent and efficient approach to vendor management but also allows for the adaptability necessary to meet individual requirements. Additionally, Moxo's strong integration features enable seamless synchronization of vendor information across existing systems, offering a holistic view of vendor relationships and supporting data-driven decisions throughout the entire vendor management process.

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Workflow Management

Moxo revolutionizes the management of workflows through its cutting-edge Service Orchestration Platform. Featuring Moxo Flow, this tool empowers organizations to effortlessly coordinate intricate, multi-party workflows, spanning from client onboarding to ongoing service delivery. By integrating these functions into a unified and secure digital environment, Moxo enhances operational efficiency and simplifies processes. The platform provides adaptable workflow templates and built-in functionalities such as digital signatures and file requests, enabling customized, high-touch service experiences. With robust integration options that connect to CRMs and other external systems, Moxo guarantees that workflows are in sync with current records, promoting seamless data transfer and automating processes across the enterprise.

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Fund Accounting

Accounts Payable
Accounts Receivable
Activity Tracking
Asset Management
Bank Reconciliation
Budgeting & Forecasting
Compliance Management
Donor Management
General Ledger
Partnership Accounting
Purchasing & Receiving

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