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What is Moz Local?

Moz Local simplifies the process of overseeing your local business profiles and reputation across platforms like Google and Facebook. This convenience aids customers in discovering your business, ultimately influencing their decision to select it. The platform allows for automated management of listings, removal of duplicate entries, distribution of location information, and oversight of your online reputation. Additionally, it provides tools for responding to customer reviews and sharing updates. By utilizing Moz Local, you can enhance your online presence and boost your visibility in local search results with ease, ensuring that your business stands out to potential clients. Furthermore, this efficiency allows you to focus more on your core business operations while maintaining an engaging online profile.

What is BizRatings?

Our Business Intelligence (BI) utilizes Customer Satisfaction Surveys (CSAT) to categorize customers into Promoters, Passives, and Detractors. We continuously improve our solution to capture real-time feedback from customers, enhance SEO, and maintain precise Net Promoter Scores (NPS), all aimed at empowering our community to showcase their reputations to a broader audience. A recent study revealed that 27% of individuals encounter negative customer experiences that can disrupt their day, prompting us to reassess our sales approach. Consequently, it is essential for organizations to focus on enhancing customer experience to position themselves as leaders in their respective industries. We are firm believers that the customer experience is a crucial component of building brand trust. Our BI, which focuses on CSAT survey and review conversion, helps transform today’s customers into brand advocates, attracting more potential clients. Moreover, regularly assessing CSAT and NPS not only highlights success in customer experience but also enables businesses to forecast customer loyalty and the quality of their offerings. Ultimately, investing in customer satisfaction can lead to sustainable growth and a stronger market presence.

Media

Media

Integrations Supported

Google Business Profile
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Facebook
MozCast
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

Integrations Supported

Google Business Profile
Autotask PSA
Axis LMS
BrightGauge
ConnectWise PSA
Facebook
MozCast
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Moz

Date Founded

2004

Company Location

United States

Company Website

moz.com/products/local

Company Facts

Organization Name

BizRatings.com

Date Founded

2012

Company Location

United States

Company Website

www.bizratings.com

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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