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What is MunchEm?
Transform your business with our cutting-edge software that includes features like online ordering, customized applications, delivery management, loyalty programs, kiosks, and much more, all specifically crafted to enrich your customers' digital interactions. At MunchEm, we wholeheartedly believe in the vast potential that technology holds for the hospitality sector. Our mission centers on empowering local restaurants that take pride in their culinary artistry and serve their dishes with genuine passion. We are deeply committed to uplifting the dedicated and creative owners and chefs within our community, recognizing that their success is crucial for a vibrant local dining scene. Our vision is to cultivate a thriving environment where independent eateries flourish, standing strong against the prevalence of chain restaurants. We aspire to inspire you to expand your culinary palate and explore flavors from various cultures and chefs, rather than settling for mass-produced options. Our objective is to provide local, affordable restaurants with state-of-the-art technology, enabling them to compete fairly against larger corporations. It is a well-known fact that major chains have the resources to create effective websites, mobile apps, point-of-sale systems, and tablet menus, all supported by significant marketing budgets and advanced operational tools. By equipping independent restaurants with superior resources, we strive to foster a vibrant ecosystem that highlights and celebrates unique gastronomic experiences, ensuring that every meal tells a story and every visit is memorable. Together, we can build a future where local culinary gems thrive and diversity in dining is cherished.
What is Captain?
Captain is the leading software specifically designed for managing deliveries in restaurant chains. Gain unmatched clarity in your delivery operations by optimizing dispatch decisions and boosting delivery effectiveness. Elevate the customer experience while also enhancing your team's engagement through Captain’s all-inclusive set of tools, which integrate effortlessly with your current systems to improve communication across departments and keep customers informed about their order progress. Effortlessly track the real-time locations of drivers and orders. Streamline the dispatch process to focus more on building client relationships. Improve the driver experience with an intuitive application, and offer customers a customized tracking experience. Shift from a traditional first-in, first-out method to a more effective automated delivery-first order preparation system. This transition ensures fresher food delivery and reduces driver wait times. Utilize Captain KDS for prompt order processing. Assess delivery performance with metrics grounded in data, and use these insights to make better staffing, marketing, and training choices that enhance your operations. By adopting Captain, you can revolutionize your entire delivery framework and substantially elevate customer satisfaction levels, thereby establishing a more efficient and responsive service model. Such improvements will position your restaurant chain for greater success in a competitive marketplace.
Integrations Supported
Fleet by BEEM
DoorDash
Facebook
Postmates
SkipTheDishes
SpotOn
Uber
Uber Eats
Integrations Supported
Fleet by BEEM
DoorDash
Facebook
Postmates
SkipTheDishes
SpotOn
Uber
Uber Eats
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
MunchEm
Date Founded
2013
Company Location
United States
Company Website
munchem.com/AboutMunchEm.aspx
Company Facts
Organization Name
Captain
Company Location
Canada
Company Website
www.captain.ai/
Categories and Features
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program