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What is Mutalink?

We enable efficient communication between first responders and their collaborators during crisis situations, which significantly boosts safety, security, and the saving of lives. Our platform combines voice and video functionalities, allowing any agency to communicate and share vital information with partners in real-time. This capability fosters quick emergency collaboration, increased situational awareness, and effective coordination strategies. Every moment spared can mean a life saved, as breakdowns in communication and the inability to relay crucial information during critical times have led to preventable deaths. No matter where you or your team are situated, Mutualink’s interoperable communications facilitate effortless collaboration both within your agency and with others, including connections between public organizations and private security forces. It is crucial to recognize that not all interoperable communication solutions receive the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, highlighting the need for responsible and trustworthy communication systems. Our dedication to dependable interoperable communications not only empowers first responders but also significantly enhances the overall effectiveness of emergency response operations. In essence, our technology stands as a vital tool for improving emergency outcomes and ensuring the safety of communities.

What is CentralSquare Public Safety Suite?

The Zuercher-enhanced Public Safety Suite Pro simplifies operational workflows by integrating CAD+911, which lessens the necessity of toggling between numerous interfaces. This comprehensive solution facilitates quicker and easier dispatching of responders, while features like automated callbacks and prioritized calls significantly boost the productivity of your communication center. Consequently, this allows your team to allocate more resources to critical missions, focusing on life-saving efforts instead of extensive training or managing complicated systems. Transitioning to a managed-server model enables your agency to alleviate IT-related challenges and achieve savings exceeding 15% in total CAD costs. With a cohesive software suite, sharing essential information among responders, dispatchers, jail-booking officers, and investigators becomes seamless. You can also customize your CAD workflows with adaptable command lines, menus, dashboards, and screens to optimize operational efficiency. In the end, this cutting-edge solution not only lightens the workload but also greatly improves the overall effectiveness of public safety efforts, ultimately leading to better community outcomes. Thus, investing in this technology is a proactive step towards enhancing public safety services.

Media

Media

Integrations Supported

AT&T Managed Threat Detection and Response
InformaCast
Milestone XProtect
Raptor Emergency Management
Rave Alert
Vector LiveSafe
Verizon Cloud

Integrations Supported

AT&T Managed Threat Detection and Response
InformaCast
Milestone XProtect
Raptor Emergency Management
Rave Alert
Vector LiveSafe
Verizon Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mutalink

Date Founded

2006

Company Location

United States

Company Website

mutualink.net

Company Facts

Organization Name

CentralSquare Technologies

Date Founded

1981

Company Location

United States

Company Website

www.centralsquare.com/public-safety/pro

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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