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What is Mutalink?

We enable efficient communication between first responders and their collaborators during crisis situations, which significantly boosts safety, security, and the saving of lives. Our platform combines voice and video functionalities, allowing any agency to communicate and share vital information with partners in real-time. This capability fosters quick emergency collaboration, increased situational awareness, and effective coordination strategies. Every moment spared can mean a life saved, as breakdowns in communication and the inability to relay crucial information during critical times have led to preventable deaths. No matter where you or your team are situated, Mutualink’s interoperable communications facilitate effortless collaboration both within your agency and with others, including connections between public organizations and private security forces. It is crucial to recognize that not all interoperable communication solutions receive the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, highlighting the need for responsible and trustworthy communication systems. Our dedication to dependable interoperable communications not only empowers first responders but also significantly enhances the overall effectiveness of emergency response operations. In essence, our technology stands as a vital tool for improving emergency outcomes and ensuring the safety of communities.

What is DisasterLAN?

DisasterLAN (DLAN) stands as the premier emergency management solution offered by Buffalo Computer Graphics. This secure, web-based software can be utilized from virtually any location and on any device. DLAN equips users with essential tools for collaborative situational awareness and efficient information management based on workflows. Its key features are comprised of modules such as Ticket Manager, Status Board, Asset Management, Mobile Responder, GIS, Situation Reports, Incident Action Plans, and Finance. The design of the DLAN system prioritizes user-friendliness and requires minimal training for end users to become proficient. Additionally, it boasts straightforward administration tools that do not necessitate any programming knowledge. Since its inception in 2002, BCG has consistently enhanced and supported this software, ensuring it meets evolving needs. DLAN is offered as an on-premise, cloud, or hybrid solution, catering to organizations of various sizes in both the public and private sectors. This versatile software is utilized across diverse industries, including emergency management, healthcare, transportation, utilities, education, and corporate sectors, demonstrating its broad applicability and effectiveness.

Media

Media

Integrations Supported

AT&T Managed Threat Detection and Response
ArcGIS
InformaCast
Milestone XProtect
Raptor Emergency Management
Rave Alert
Vector LiveSafe
Verizon Cloud
X (Twitter)

Integrations Supported

AT&T Managed Threat Detection and Response
ArcGIS
InformaCast
Milestone XProtect
Raptor Emergency Management
Rave Alert
Vector LiveSafe
Verizon Cloud
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mutalink

Date Founded

2006

Company Location

United States

Company Website

mutualink.net

Company Facts

Organization Name

Buffalo Computer Graphics

Date Founded

1982

Company Location

United States

Company Website

www.buffalocomputergraphics.com/IM/DLAN

Categories and Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

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