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What is Mutual Expert?

Expert significantly boosts your agents' efficiency while maintaining seamless connectivity with your insured clients. This makes Expert an essential asset for your organization, supporting both client retention and business growth. By transitioning to [dot] Expert, your company can leverage a flexible and intuitive platform that facilitates comprehensive management of every stage of a policy’s lifecycle. Experience unmatched control and versatility in your policy rating, underwriting, and management tasks, which streamlines your day-to-day operations and reduces operational costs through automation and batch processing features. Additionally, you will gain access to a robust report library that delivers critical insights from different aspects of your business. Utilizing Expert enhances customer satisfaction by accelerating claims processing and improving accessibility for agents and insured individuals alike, which ultimately nurtures stronger client relationships. Adopting this innovative system not only drives operational efficiency but also significantly enhances overall business performance, paving the way for future success. Furthermore, the ability to adapt to changing market conditions becomes a valuable asset in ensuring sustained growth.

What is FirstGen?

FirstGen serves as NTT DATA's cutting-edge response to the challenges faced by property and casualty insurance providers. This sophisticated, online policy management system covers all facets of the insurance lifecycle, ranging from the initial sales efforts to the ultimate financial reconciliations. Tailored to accommodate the varied requirements of the insurance industry, FirstGen supports every category of P&C insurance. It utilizes a wide variety of parameters, tables, and rule engines to streamline product setups, including the establishment of rating and authorization thresholds. By externalizing its business logic, any necessary changes can be executed quickly without the need for programming adjustments. Renowned for its flexibility and capacity for growth, FirstGen can be deployed swiftly to align with organizational demands. Additionally, it can process transactions in various currencies and provides support for multiple languages. Offered by NDFS, FirstGen Cloud guarantees thorough oversight of key insurance functions, showcasing OPEN APIs and integrated services that enrich user interactions across a multitude of digital platforms. Moreover, the system boasts an intuitive interface, ensuring accessibility for both insurers and policyholders, fostering a seamless experience throughout the insurance process. Ultimately, FirstGen stands as an essential tool for modern insurers striving to enhance efficiency and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ECCA

Date Founded

1975

Company Location

United States

Company Website

mutualexpert.com

Company Facts

Organization Name

NTT DATA FA Insurance Systems

Date Founded

1988

Company Location

Singapore

Company Website

www.nttdata-ndfs.com/images/resource/FirstGen%20Cloud%20General%20(P&C)%20Insurance%20Software%20Solution.pdf

Categories and Features

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

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