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What is MyBusiness?

At MyBusiness, we strive to provide an exceptional combination within our CRM Call Center Solution. Our powerful platform empowers clients by delivering both autonomy and exceptional service. It is crafted to be adaptable, all-encompassing, and easy to use, incorporating unique features that differentiate it from competitors. Our devoted service team is available to guide you every step of the way, from the initial setup to regular updates, enabling you to tailor and oversee your system in line with your individual needs. As a leading entity in the field of Online CRM Systems, MyBusiness boasts a decade of successful experience. With a user base numbering in the tens of thousands who interact with our solution daily, the simplicity and effectiveness of our platform have made it a preferred option for many clients. Moreover, MyBusiness has launched Simbla, a website-building tool designed for those looking for seamless integration between CRM and website functionalities, thereby enriching our service offerings and enhancing customer satisfaction. This dedication to innovation and comprehensive support guarantees that we continue to lead the industry, setting new standards for excellence in CRM solutions. Our ongoing commitment to adapting and evolving with customer needs allows us to stay ahead of the curve in a rapidly changing market.

What is ConfidentCustomer?

Elevate your eCommerce business into a powerful growth machine by utilizing a thorough review management solution. Our innovative platform allows you to gamify customer feedback, while also enhancing your retargeting capabilities on platforms like Facebook Ads and Google AdWords to ensure that each review you collect has maximum impact. By incorporating ConfidentCustomer, you can acquire video testimonials from satisfied clients, giving potential customers a direct glimpse into the outstanding service you provide. Furthermore, our rating widget boosts your visibility in Google search results, making it significantly easier for new clients to discover your offerings. Effortlessly share your customer reviews across social media channels such as Facebook, Twitter, and LinkedIn to further elevate your online presence. You can simplify the feedback process by sending personalized invitations through email or SMS for product reviews, ensuring you capture valuable insights. In addition, you have the capability to record customer testimonials and showcase them seamlessly on your website, ensuring that your ratings are displayed prominently with a Google-approved widget, thereby increasing your credibility in the competitive digital marketplace. This all-encompassing strategy not only enhances customer engagement but also drives conversions, setting your brand on a path to enduring success while creating a community of loyal customers who advocate for your business.

Media

Media

Integrations Supported

Facebook
Facebook Ads
Google Ads

Integrations Supported

Facebook
Facebook Ads
Google Ads

API Availability

Has API

API Availability

Has API

Pricing Information

$4.00/month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyBusiness CRM

Date Founded

2005

Company Location

Israel

Company Website

www.mybusiness-crm.com

Company Facts

Organization Name

Confident Customer

Date Founded

2016

Company Location

United Kingdom

Company Website

confidentcustomer.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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