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What is MyGadgetRepairs?

A successful repair shop fundamentally depends on an efficient ticketing system, which we appreciate greatly. Our ticketing feature enables access to essential information about your requirements and schedules from any device you choose. Our Point of Sale (POS/EPOS) system is crafted to help you manage everything from a small retail shop to an extensive chain of bustling stores, complete with detailed reporting features. With our sophisticated inventory management system, you can effectively keep track of all your products and services. The invoicing feature is robust, equipping your repair business or retail store with all the necessary tools to function seamlessly, including options for recurring invoices suited for business contracts. Furthermore, you can incorporate payment links directly into invoice emails, making them available in the customer portal for added convenience. Your website can feature customizable wizards to collect specific details about customer concerns, immediately alerting you with structured data that identifies its origin. This approach ensures you maintain consistent and effective communication with your clientele. Numerous users have noted that this tool not only aids in client retention but also draws in new customers, with "Marketing Campaigns" frequently offsetting the software's costs. In conclusion, our all-encompassing system is designed to optimize your operations, improve customer interactions, and ultimately lead to greater achievements in your business pursuits, setting you up for continued growth and success.

What is Fixably?

Fixably is a cloud-based software solution designed to enhance repair management processes, thereby reducing both time and costs associated with each repair project. Repair shop technicians often find themselves bogged down by administrative duties, time that could be better spent focusing on actual repairs and enhancing the service experience for customers. Recognizing this challenge, we, as service professionals ourselves, developed Fixably to automate the mundane tasks that do not involve repairs. - Our software empowers technicians to manage repairs with greater efficiency, allowing them to dedicate more time to hands-on technical work. Each technician benefits from insights gained from the analysis of over a million repairs recorded in Fixably. - For business owners, Fixably provides valuable insights into performance and financial management, enabling significant automation of around 80% of routine tasks and offering detailed data oversight. - The platform guarantees a seamless end-to-end customer experience, made possible through its integrated communication features that facilitate effective interaction. With the recent enhancements to our Apple GSX API integration, Fixably stands out as the premier choice for Apple Authorized Service Providers. This integration streamlines the repair management process by eliminating the need to switch between different software applications, allowing users to efficiently create repairs, order parts, access articles, and receive clear guidance directly through the Fixably interface. Overall, Fixably not only simplifies the repair process but also significantly boosts productivity and customer satisfaction across the board.

Media

Media

Integrations Supported

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS
Wufoo

Integrations Supported

Google Maps
Moneris
QuickBooks Online
Slack
Stripe
Tyro EFTPOS
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyGadgetRepairs

Date Founded

2006

Company Location

United Kingdom

Company Website

www.mygadgetrepairs.com

Company Facts

Organization Name

Fixably

Date Founded

2015

Company Location

Finland

Company Website

fixably.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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