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What is MyGuide?

Enhance employee productivity and optimize workflows through intelligent in-app guidance systems. Equip your users to perform tasks more efficiently and with increased confidence. Alleviate their workload by eliminating monotonous and repetitive responsibilities. By automating specific processes, you can drastically reduce the time allocated to unproductive activities, enabling users to concentrate on essential tasks. Captivate users with engaging, high-quality content, including in-app videos that enrich the learning process and bolster confidence in task performance. Offer in-app guidance within an interactive virtual environment, allowing users to rehearse procedures and grasp the application’s features in real-time without the worry of making mistakes in the live environment. Supply users with accurate, step-by-step directions precisely when and where they are needed. Create a seamless learning experience that is woven into their daily tasks, empowering users to operate more swiftly and efficiently, which ultimately boosts overall productivity. Additionally, this strategy not only refines operational efficiency but also fosters a more skilled and self-assured workforce, benefitting the organization as a whole.

What is Frigade?

Frigade is a next-generation AI-powered product adoption platform designed to revolutionize user onboarding and in-app guidance. It takes a unique approach by using AI agents that learn your product by actively navigating and interacting with it. These agents build a deep understanding of workflows, features, and user journeys without requiring manual setup. Based on this knowledge, Frigade automatically generates onboarding flows, product tours, and contextual guidance. The platform provides real-time assistance by answering user questions directly within the application. It also proactively suggests actions and next steps based on user behavior and goals. Frigade continuously adapts to product updates by automatically detecting changes and updating its guidance accordingly. Key features include Magic Links, live UI highlighting, and in-app action automation to streamline user interactions. The platform supports multilingual environments and integrates with tools like Slack, HubSpot, Zendesk, and Salesforce. It also connects with analytics platforms such as PostHog and Amplitude for deeper insights. For more complex issues, Frigade can seamlessly transition users to human support. The platform meets enterprise-grade compliance standards, including SOC 2 Type II and GDPR. Overall, Frigade delivers an intelligent, automated solution for driving product adoption and improving user engagement.

Media

Media

Integrations Supported

Microsoft 365
Microsoft PowerPoint
Microsoft Teams
Microsoft Word
Salesforce
ServiceNow
Slack
Workspace ONE

Integrations Supported

React

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

EdCast

Date Founded

2014

Company Location

United States

Company Website

www.edcast.com

Company Facts

Organization Name

Frigade

Date Founded

2023

Company Location

United States

Company Website

frigade.com

Categories and Features

Categories and Features

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