Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Silverware Reviews & Ratings
    3 Ratings
    Company Website
  • PromoTix Reviews & Ratings
    259 Ratings
    Company Website
  • Klaviyo Reviews & Ratings
    4,977 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    203 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    133 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    131 Ratings
    Company Website
  • The Receptionist for iPad Reviews & Ratings
    767 Ratings
    Company Website
  • VisitUs Reception Reviews & Ratings
    81 Ratings
    Company Website
  • Arryved Reviews & Ratings
    45 Ratings
    Company Website
  • Air Reviews & Ratings
    802 Ratings
    Company Website

What is MyPlace?

MyPlace is a tailored guest engagement solution for the hospitality sector, enabling establishments to collect verified guest data, increase five-star reviews, and optimize marketing strategies by converting everyday interactions—like Wi-Fi access, QR code scanning, and check-ins—into meaningful customer insights and actionable information. The platform is designed to integrate effortlessly with popular Wi-Fi systems from trusted brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, which means no extra hardware is required. It also features a customizable branded captive portal that allows guests to log in using either their email or social media accounts, while capturing and authenticating email addresses and demographic details in real time for efficient marketing list creation. In addition to this, MyPlace offers Wi-Fi marketing tools that align guest engagement with various CRM and marketing systems, including Mailchimp, HubSpot, Klaviyo, Salesforce, and Zapier, enabling the automatic rollout of marketing campaigns. Furthermore, it includes a reputation management feature that compiles reviews, employs sophisticated AI-driven responses, and channels positive feedback to public review platforms, helping hospitality venues sustain a robust online reputation. This all-encompassing strategy for guest engagement not only improves guest experiences but also significantly boosts operational efficiency, making it an invaluable tool for any hospitality business. Ultimately, MyPlace empowers establishments to fully leverage customer interactions, driving both loyalty and satisfaction.

What is Fydelia?

Fydelia stands out as an all-encompassing solution tailored for guest WiFi and captive portal requirements, utilizing your current WiFi setup to transform complimentary internet access into a dynamic marketing and engagement instrument. This innovative platform provides an extensive array of customizable, mobile-friendly splash pages that require no technical expertise to design, featuring an endless variety of templates. It seamlessly integrates with multiple CRMs and backend systems, capturing thoroughly verified customer emails to bolster direct marketing initiatives, frequently achieving considerably higher opt-in rates than traditional approaches. The cloud-based service from Fydelia includes features like automatic reporting, comprehensive analytics, remote management capabilities, and convenient auto-login for returning visitors, all without the need for supplementary hardware. On top of that, it offers over 100 no-code integrations with widely-used applications, enhancing user experience through built-in marketing tools that encompass interactive games, scratch cards, location-specific offers, scheduled promotions, loyalty schemes, WiFi vouchers, and A/B testing functionalities. Fydelia not only amplifies user engagement but also emphasizes GDPR compliance and security, making it an excellent option for businesses keen on optimizing their WiFi capabilities. By leveraging such powerful tools, the platform enables organizations to foster a more engaging and secure environment for their clientele, ultimately driving marketing achievements and enhancing customer satisfaction. In this way, Fydelia becomes an indispensable asset for businesses aiming to elevate their WiFi service experience.

Media

Media

Integrations Supported

Cisco Meraki
Klaviyo
Mailchimp
dotdigital Engagement Cloud
Aruba ClearPass
Bloomreach
Cambium AI
Campaign Monitor
Como
Constant Contact
Fortinet
Hive
HubSpot CRM
Nuclias
Salesforce
SevenRooms
Stampede
Tripadvisor
UniFi Identity
UniFi WiFi

Integrations Supported

Cisco Meraki
Klaviyo
Mailchimp
dotdigital Engagement Cloud
Aruba ClearPass
Bloomreach
Cambium AI
Campaign Monitor
Como
Constant Contact
Fortinet
Hive
HubSpot CRM
Nuclias
Salesforce
SevenRooms
Stampede
Tripadvisor
UniFi Identity
UniFi WiFi

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$46.89 per month per venue
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MyPlace

Date Founded

2017

Company Location

Ireland

Company Website

myplace.app/

Company Facts

Organization Name

Fydelia

Date Founded

2016

Company Location

United Kingdom

Company Website

www.fydelia.com

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Categories and Features

WiFi Marketing

Automated Emails
Branded Splash Page
Customer Analytics
Data Export
Data Privacy Compliance
Lead Capture
Location Heatmaps
Loyalty Program
Review Platform Integration
SMS Marketing
Social Media Integration
Surveys
Time Limited WiFi
Trigger Campaigns

Popular Alternatives

No Alternatives

Popular Alternatives

Kiwire Reviews & Ratings

Kiwire

Synchroweb Technology
4WiFi Reviews & Ratings

4WiFi

4Wifi