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What is MyRemoting?

MyRemoting delivers specialized remote access and IT support solutions designed specifically for IT teams, managed service providers, and system administrators who manage environments running Windows, macOS, and Linux. Through either a web interface or a dedicated application, users can take control of desktops, transfer files, start remote terminal sessions, oversee processes, schedule tasks on Windows, alter the Windows registry, and carry out various power actions. In addition to these capabilities, the platform supports fleet management features such as scripting, software updates, installation management, Wake-on-LAN functionality, inventory oversight, health monitoring, alert notifications, session recordings, and auditing of access. The control server presents a range of options, permitting self-hosting, vendor-hosted services, or installation as an isolated On-Prem edition. Connectivity relies on a WireGuard-based overlay, supplemented with relay fallback options to ensure reliable access. Security protocols are stringent, featuring two-factor authentication, passkeys, and clearly defined roles and permissions that are organized by machine groups, ensuring that only authorized personnel have access to sensitive systems. This all-encompassing strategy significantly boosts both operational efficiency and security across various IT environments, making it an invaluable tool for professionals in the field. Ultimately, MyRemoting stands out as a versatile solution that adapts to the needs of its users while maintaining the highest standards of safety and control.

What is ManageEngine Remote Access Plus?

Remote Access Plus serves as a comprehensive remote service solution designed for enterprise environments, enabling IT help desk staff and system administrators to effectively troubleshoot remote computers from a unified platform. With features such as Advanced Remote Control, Remote Shutdown, and Remote File Transfer, this tool enhances the remote support experience significantly, cutting down problem resolution time from days to mere minutes. By utilizing Remote Access Plus, IT professionals can resolve issues more efficiently, thereby improving overall operational productivity. Furthermore, the robust capabilities offered by this solution ensure that system administrators are well-equipped to handle various challenges encountered in remote support scenarios.

Media

No images available

Media

Integrations Supported

PagerDuty
Slack

Integrations Supported

API Availability

API Availability

Pricing Information

$399 one-time
Self-hosted: $399 one-time per deployment for one control server and unlimited machines; first-year updates are included, then optional updates cost $75/year. Hosted: $399 license plus managed hosting from $18/month. No-upfront plan: $0 down, from $40/month, with license ownership after 36 months. Air-gapped On-Prem edition: $799 one-time, with optional $150/year updates after the included first year. Hosted and no-upfront plans include a 7-day free trial.
Free Trial Offered?

Pricing Information

$95 per year
Free Version

Supported Platforms

SaaS
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

I Own Software

Company Location

United States

Company Website

myremoting.iownsoftware.com

Company Facts

Organization Name

ManageEngine

Company Website

www.manageengine.com

Categories and Features

Remote Desktop

Not specified

Categories and Features

IT Management

Event Logs
Hardware Inventory
Remote Access
Software Inventory
User Activity Monitoring

Remote Desktop

Not specified

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Session Recording
Session Transfer

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No Alternatives

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