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What is MyRolodex?

MyRolodex is a specialized customer relationship management tool designed specifically for luxury concierge and lifestyle management teams. It equips each team member with a customized profile that records client preferences, family details, important dates, and previous requests, allowing for a smooth handover when a different staff member takes over. This platform consolidates member inquiries, vendor information, and billing into a unified workflow, featuring tools for routing requests to the suitable concierge personnel and tracking booking commissions. Teams can continue to use their preferred communication channels like phone and email, while ensuring that discussions are connected to the relevant member. Additionally, the billing system is optimized to compile dues, pass-through expenses, and charges into a detailed member statement. MyRolodex is intentionally designed for organizations that prioritize fostering long-lasting, personalized relationships with a select clientele, distinguishing it from conventional sales-driven systems. Consequently, the platform promotes an efficient and customized method for managing luxury services, ultimately boosting member satisfaction and enhancing operational productivity. Furthermore, this unique approach allows teams to deliver exceptional service tailored to individual member needs, reinforcing loyalty and trust within the client base.

What is Mirigi?

Mirigi is a sophisticated digital management and concierge platform tailored specifically for luxury condominiums, homeowners associations, and branded residences. Residents gain seamless access to an array of building services through a dedicated application, an in-unit touchscreen, or even via WhatsApp, allowing them to make amenity reservations, track packages, authorize visitors, manage valet services, submit maintenance requests, order from local restaurants, handle expenses, and facilitate online payments. Central to this innovative system is Miri, an AI-driven concierge agent that not only responds to requests but also anticipates them, efficiently placing orders, arranging valet services, and booking amenities in the preferred languages of the residents. Staff members benefit from a robust real-time console that provides customized views for diverse teams, including front desk, concierge, management, security, valet, maintenance, and restaurant personnel, all supported by an AI assistant that translates straightforward instructions into coordinated actions. In addition, the platform features a building automation gateway that links gates, lighting systems, cameras, and pool sensors, all easily managed through a unified application. Backed by two decades of expertise in luxury residential operations, Mirigi has established a presence in strategic locations like Miami, Montevideo, and Punta del Este, ensuring extensive outreach and strong support for upscale living. This unwavering dedication to exceptional service and cutting-edge technology positions Mirigi as a frontrunner in transforming the residential experience for its users, enhancing convenience and satisfaction. As the demand for modern living solutions continues to rise, Mirigi remains committed to evolving its offerings to meet the dynamic needs of luxury residents.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Contact for pricing
Pricing is tailored to each team. Contact MyRolodex for a quote.

Pricing Information

$650/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Webinars
Online Training

Company Facts

Organization Name

MyRolodex

Date Founded

2025

Company Location

United States

Company Website

myrolodexcrm.com/

Company Facts

Organization Name

Khimo

Date Founded

2017

Company Location

Uruguay

Company Website

www.mirigi.com

Categories and Features

CRM

Not specified

Categories and Features

Concierge

Not specified

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