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What is NAVIK AI Platform?

An advanced analytics software solution is crafted to enable leaders across sales, marketing, technology, and operations to make well-informed business choices through comprehensive data insights. It addresses a diverse range of AI needs, which include data infrastructure, engineering, and analytics. The interface, workflows, and proprietary algorithms are specifically customized to align with the unique requirements of each client. With modular components, it facilitates tailored configurations, enhancing its adaptability. This platform not only aids in decision-making processes but also automates them, reducing human biases and leading to better business results. The remarkable increase in AI adoption necessitates that companies deploy strategies capable of rapid scaling to maintain their competitive advantage. By merging these four distinctive capabilities, organizations can realize substantial and scalable impacts on their business effectively. Adopting such innovations is crucial for driving future growth and ensuring long-term sustainability in an ever-evolving market landscape. As businesses continue to navigate this landscape, leveraging advanced analytics will become increasingly vital for success.

What is Aquant?

Aquant provides service leaders, agents, and technicians with crucial insights at the precise moment they need them, allowing them to craft service experiences that are genuinely captivating. Often, the complexities of service are overlooked as products grow more sophisticated and customer demands increase. Additionally, the search for proficient service professionals can be a daunting task. This is where our expertise comes into play, helping you elevate service from a basic function to an extraordinary experience for your customers. By transforming specialized knowledge into user-friendly information for all technicians, you empower them to thrive in their positions. Furthermore, you can achieve a clearer understanding of your team's performance while benchmarking your key performance indicators against those of industry leaders. With essential insights into your workforce, customers, and equipment, service leaders are equipped to make more strategic and informed decisions. Our ultimate aim is to enhance the service experience, ensuring that every interaction not only meets expectations but also leaves a memorable impact on customers. In a world where service excellence is paramount, we strive to redefine what’s possible in the realm of customer engagement.

Media

Media

Integrations Supported

NAVIK MarketingAI
NAVIK SalesAI
SAP Store

Integrations Supported

NAVIK MarketingAI
NAVIK SalesAI
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Absolutdata Analytics

Date Founded

2001

Company Location

United States

Company Website

www.absolutdata.com

Company Facts

Organization Name

Aquant

Date Founded

2016

Company Location

United States

Company Website

www.aquant.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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