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What is NET-Phacs?

NET Services utilizes ASP technology to streamline operations within service bureaus that cater to chargeback and resale call accounting. The term ASP, which stands for Application Service Provider, represents a contemporary evolution of the traditional service bureau concept, adapting it for modern demands. This modernization is achieved through swift information delivery systems that only require a typical web browser for user access. In an era where personal computers are both widely available and affordable, one might question the continued appeal of service bureaus or ASP services today. However, the reasoning is grounded in the potential for cost reduction, allowing organizations to focus on their primary applications while efficiently meeting ancillary requirements. Despite the low prices of hardware and certain software, the entire system still incurs expenses, as each installation demands the skills of professional experts for optimal management. NET Services provides access to these knowledgeable professionals, distributing their costs among numerous clients, which results in a more cost-effective solution that guarantees secure access to essential information whenever needed. This strategy not only improves operational efficiency but also empowers organizations to pursue innovation without the challenges associated with maintaining extensive IT infrastructure, enabling them to stay competitive in a rapidly evolving marketplace.

What is Elephant Call Management System?

The ELEPHANT CALL MANAGEMENT SYSTEM serves as a thorough tool for logging calls, designed to improve operator efficiency while providing accurate tracking and complete oversight of all telephone expenditures. Featuring an easy-to-use interface and a user-friendly reporting tool, it enables users to create and manage organized reports effortlessly. These reports can uncover potential problems, evaluate the effectiveness of the current setup, help detect instances of telephone fraud and misuse, and offer precise tariff analyses that may support negotiations for better rates on particular destinations. By carefully documenting call activities, adjusting tariff plans to fit usage trends, and identifying which STD codes are most effective for marketing campaigns, the ELEPHANT CALL MANAGEMENT SYSTEM enhances your business's operational productivity. Additionally, it allows for monitoring of both authorized and unauthorized phone usage within your organization, ensuring that resources are utilized to their maximum potential. This comprehensive oversight not only helps in maintaining cost-efficiency but also aids in strategic decision-making for future telecommunications investments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$600 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Matsch Systems

Date Founded

1978

Company Location

United States

Company Website

www.matsch.com/saas-solutions/net-service-products/

Company Facts

Organization Name

The 116 Group

Company Location

United Kingdom

Company Website

wcgl.co.uk

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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