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What is NEXUS CDP?

The NEXUS platform combines powerful data collection, processing, and governance capabilities with sophisticated custom analytics, business intelligence, and AI-driven insights, enabling the creation of seamless data applications that promote a truly intelligent global marketing ecosystem. It allows organizations to gain deep customer insights, execute intelligent marketing strategies, and tailor experiences, ultimately empowering them to engage in data-driven marketing initiatives. This methodology leads to the execution of real-time, personalized intelligent marketing campaigns. Moreover, it accommodates the multi-faceted analysis of vast customer data, providing customized insights and business intelligence. The platform significantly enhances the customer experience and adeptly manages the customer lifecycle, resulting in strengthened customer loyalty, elevated repurchase rates, and increased lifetime value, all while minimizing churn rates. By utilizing real-time insights, businesses can enhance customer service and cultivate more meaningful relationships with their clientele. Ultimately, NEXUS not only revolutionizes marketing approaches but also has a profound effect on overall business success, making it a vital tool for any organization looking to thrive in a competitive landscape. Furthermore, its innovative features ensure that companies stay ahead of industry trends and adapt to changing consumer behaviors effectively.

What is Kenscio Customer Data and Experience Platform (CDXP)?

The Customer Data and Experience Platform (CDXP) allows businesses to track interactions with customers and prospects across multiple channels such as email, SMS, social media, CRM systems, call centers, mobile apps, and websites. By utilizing the CDXP, organizations can compile vast amounts of customer information and transform it into actionable insights that guide strategic decisions throughout the customer journey. This platform also facilitates the simultaneous evaluation of the effectiveness of different marketing campaigns through data-driven analytical models. In essence, it acts as a robust software solution that allows for the management of a unified customer database that is accessible from any operational system. Information gathered from various touchpoints can be synthesized into a comprehensive 360° customer profile within this persistent database. The development of this profile entails aggregating data from multiple sources, followed by a thorough cleaning and consolidation process to ensure its accuracy and relevance. Ultimately, the CDXP not only improves customer insights but also substantially streamlines marketing processes, enabling organizations to respond more effectively to customer needs. This capability to adapt enhances the overall customer experience and strengthens brand loyalty over time.

Media

Media

Integrations Supported

WeChat

Integrations Supported

WeChat

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

APEX Technologies

Company Location

China

Company Website

apextechnologies.com/products/nexus

Company Facts

Organization Name

Kenscio

Date Founded

2009

Company Location

India

Company Website

www.kenscio.com/products/data-experience-platform

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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