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What is NG-xTVMS?
IP transmission faces numerous obstacles such as traffic congestion, packet loss, and varying delays, which can significantly distort digital video signals. The consequences of error propagation on video are notably more detrimental than on audio and much worse than on standard data transmissions. To prevent customer loss, it is vital to proactively identify outages and problems before they worsen. Encoding issues in both live and recorded content can arise at the head-end, potentially impacting all viewers simultaneously. By assessing the video quality before encryption, it becomes feasible to detect and rectify issues at an early stage. Equipment malfunctions on the customer’s end often play a major role in service degradation or total failure. Being able to pinpoint these problems before customers become aware is a crucial sign of high service quality. Therefore, it is highly recommended to implement diagnostics for each End Office Equipment (EOC) device. The complexity of IPTV technology lies in its integration of various information layers, protocols, and hardware components. This intricate interaction can result in challenges not only during the initial setup but also throughout ongoing operations, making continuous monitoring and maintenance essential. As a result, ensuring smooth communication among these different elements is critical for providing a dependable viewing experience, ultimately enhancing customer satisfaction in the long run.
What is Mividi?
The Mividi IP Video Monitoring System (TSM100) emerges as a remarkable option for evaluating the video quality of IPTV services. IPTV providers typically acquire video content from a diverse array of sources, including satellite, fiber optic networks, terrestrial broadcasts, and locally generated footage. To meet the necessary bandwidth demands and ensure that the content is compatible with various user devices, these source streams are often subjected to processes of decoding and re-encoding. As a result, it is common for service providers to handle numerous programs along with different transport streams at their head-ends. Furthermore, the complexity of operations is compounded by the need for advertisement insertion and the provision of Electronic Program Guide (EPG) information. To ensure that they deliver the highest quality video experiences to their customers, providers must engage in continuous monitoring at several critical stages throughout the stream processing. This proactive approach to monitoring is vital not only for sustaining optimal performance but also for significantly improving viewer satisfaction and loyalty. By implementing such systems, providers can better adapt to viewer needs and respond swiftly to any potential issues that may arise.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Net Research
Company Location
United States
Company Website
www.netrsr.com/wp-content/uploads/2021/08/NG-xTVMS.pdf
Company Facts
Organization Name
Mividi
Date Founded
2011
Company Location
United States
Company Website
mividi.com/en-us/solutions/IPTVServiceMonitoring.aspx