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What is Amazon DCV?

Amazon DCV provides a solution that removes the need to choose between quick responsiveness and high image quality. Its adaptive streaming technology guarantees that applications operate with almost immediate responsiveness while preserving excellent visual standards. This quick streaming capability allows users to run graphics-intensive applications remotely, eliminating the expenses linked to specialized workstations and the inconvenience of moving large data files from the cloud to local devices. Additionally, for Linux systems, Amazon DCV enables multiple sessions to share a single GPU, leading to further cost reductions on server infrastructure. The protocol's ability to function across different operating systems and its browser-based access make it a reliable and flexible choice for streaming applications, suited for both cloud and on-premises settings. With support for remote configurations on both Windows and Linux, Amazon DCV includes native clients for Windows, Linux, and MacOS, as well as an HTML5 client for straightforward access through web browsers. This expansive compatibility ensures that users can effortlessly connect and utilize their applications, regardless of the operating system they are using. Consequently, Amazon DCV stands out as an ideal solution for organizations looking to enhance their remote computing capabilities.

What is Dameware Remote Support?

Remote IT management software enables the remote control of computers running Windows, Mac OS X, and Linux operating systems. This capability facilitates efficient support for large numbers of users while remaining at your workstation. Dameware offers a comprehensive solution that combines remote desktop access with the ability to administer Windows tasks, all managed through a unified central interface. This integration streamlines operations and enhances productivity for IT professionals.

Media

Media

Integrations Supported

AWS HPC
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Leostream
SolarWinds Service Desk
SolarWinds Web Help Desk

Integrations Supported

AWS HPC
Amazon AppStream
Amazon EC2
Amazon Web Services (AWS)
Leostream
SolarWinds Service Desk
SolarWinds Web Help Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$407.00/install
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/hpc/dcv/

Company Facts

Organization Name

SolarWinds

Date Founded

2000

Company Location

United States

Company Website

www.solarwinds.com/remote-support-software

Categories and Features

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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