Medallia
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What is NVivo?
NVivo serves as a powerful tool for users to derive enhanced insights from qualitative and mixed methods data. By uncovering profound understandings, it facilitates the creation of well-founded and articulate conclusions that are supported by solid evidence. The software streamlines research workflows, allowing for more thorough analyses across various data sources and empowering users to robustly justify their findings. With state-of-the-art features designed specifically for researchers, NVivo enables you to fully leverage the capabilities of your data. It plays a key role in evaluating and demonstrating the effects of programs, communities, and policies using concrete evidence. Additionally, it provides strategies to assess and improve the effectiveness of non-profit programs and initiatives. Furthermore, NVivo aids in the examination of population health trends, which can significantly influence policy-making, healthcare approaches, and educational systems. This versatile tool ultimately fosters impactful research outcomes and promotes well-informed decision-making, making it an invaluable asset for any researcher. By utilizing NVivo, researchers can ensure their analyses are not only comprehensive but also impactful in their respective fields.
What is Medallia?
Medallia provides users with the ability to engage in meaningful and organized methods through both digital and traditional surveys. Our user-friendly survey solutions guarantee the collection of pertinent and actionable data that can lead to significant customer impacts. Utilizing advanced AI technology, Medallia analyzes both structured and unstructured survey data through machine learning, allowing it to reveal sentiment, forecast behaviors, pinpoint trends, and suggest actionable steps to enhance customer experiences. By creating highly effective surveys, you can transform customer journeys for the better. Furthermore, our platform allows for swift management of innovation and change across all facets of your experience management program, including design, email communications, survey questions, and language translations. With Medallia surveys, you are empowered to drive meaningful improvements in customer engagement and satisfaction.
Integrations Supported
5X
Adobe Marketo Engage
Anecdote
Beam AI
Cendyn CMS
Cendyn Guestrev
Chief
Compete Club Management
CorralData
Decibel
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
Windows
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Lumivero
Date Founded
1995
Company Location
United States
Company Website
lumivero.com/products/nvivo/
Company Facts
Organization Name
Medallia
Date Founded
2001
Company Location
United States
Company Website
www.medallia.com
Categories and Features
Data Analysis
Not specified
Qualitative Data Analysis
Data Visualization
Media Analytics
Mixed Methods Research
Sentiment Analysis
Text Analytics
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Rater Selection
Self Service Portal
Supports External Reviewers
Complaint Management
Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools
Action Management
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Pulse Surveys
Experience Orchestration
Not specified
Journey Orchestration
Not specified
NPS
Not specified
Product Management
Collaboration
Feedback Collection
Idea Management
Prioritization
Qualitative Data Analysis
Annotations
Data Visualization
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Text Mining
Boolean Queries
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
Unstructured Data Analysis
Not specified