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What is NapoleonCat?

NapoleonCat is a comprehensive social media management and customer service platform trusted by brands in over 60 countries. Designed for businesses, agencies, and e-commerce teams, it centralizes communication across Facebook, Instagram, TikTok, LinkedIn, YouTube, Messenger, Google Reviews, and more. With AI-powered auto-moderation, spam and hate speech are removed instantly (even under ads) - protecting your brand and boosting ROI. Teams collaborate in one dashboard to manage messages, schedule and publish content, track performance, and generate executive-ready reports. Social CRM with built-in translation ensures personalized, multilingual support at scale. Secure access control, compliance with GDPR, and automation of repetitive tasks allow companies to serve more customers without expanding headcount. NapoleonCat helps you deliver fast, consistent, and measurable social media customer care while saving time and growing smarte

What is ListenFirst?

ListenFirst is recognized as the top choice for social analytics among some of the most well-known brands in the world, providing a comprehensive solution for enhancing social media marketing efforts. Established in 2012, ListenFirst has garnered numerous accolades, including the 2020 SIIA CODiE Award and the 2020 Cynopsis Award for Outstanding Data Solutions, along with distinctions such as the 2020 High Performer Recognition and multiple MarTech Breakthrough Awards for its exceptional social media monitoring software. Additionally, it ranks among the fastest-growing companies in the Inc. 500 list. Trusted by major global brands like AT&T, Amazon, NBCUniversal, and Peloton, ListenFirst frequently appears in notable publications such as The Wall Street Journal, Variety, Ad Age, and Forbes, showcasing its industry influence and reputation. Its innovative approach continues to set a standard in the realm of social media analytics.

Media

Media

Integrations Supported

App Store
Axis LMS
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
TikTok
TikTok Ads
X (Twitter)
YouTube

Integrations Supported

App Store
Axis LMS
Facebook
Facebook Messenger
Google Business Profile
Google Play
Instagram
Instagram Ads
LinkedIn
TikTok
TikTok Ads
X (Twitter)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$79.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NapoleonCat

Date Founded

2013

Company Location

US and Poland

Company Website

napoleoncat.com

Company Facts

Organization Name

ListenFirst

Date Founded

2012

Company Location

United States

Company Website

www.listenfirstmedia.com

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Categories and Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

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