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What is Nava Insights?

Nava Insights uniquely positions itself as the only self-service platform dedicated to real-time voice interactions. Users can effortlessly register and kick off a study, allowing our AI moderator to conduct interviews with hundreds of participants at once, in more than 20 languages. This advanced system listens attentively, participates in the dialogue, and poses follow-up questions tailored to individual responses, emulating a human moderator's interaction style, which provides a depth of insight that traditional surveys or text inputs cannot achieve. In contrast to many AI interview platforms that burden users with cumbersome demo processes and complex enterprise contracts, Nava offers a refreshingly simple experience. You can start using the platform for free, with a transparent fee structure of just $20 for each interview that meets our established quality criteria, free from sales tactics or hidden costs per user. Furthermore, users benefit from immediate access to an extensive panel of over 300 million participants across more than 150 countries, thereby eliminating the need to find your own respondents. Nava Insights allows you to design, recruit, conduct interviews, and analyze findings all within a streamlined workflow, ensuring that every insight is linked to specific quotes and audio recordings. This cutting-edge tool is perfect for a wide range of applications, such as market research, user experience evaluations, concept validation, brand assessments, and collecting employee feedback, making it an adaptable solution for any research project. With its innovative features and user-friendly approach, Nava empowers researchers to extract valuable insights efficiently and effectively.

What is Frank?

Frank functions as a cloud-based service that focuses on customer research, empowering product and growth teams to obtain qualitative insights via AI-driven voice interviews. Users can create structured interview guides, share interview links, and embed an interview widget into their websites or applications, facilitating a smooth research process. During conversations, Frank intelligently generates follow-up questions based on the responses provided by participants, while also transcribing and organizing the discussions into clear summaries, themes, sentiments, and essential highlights related to the original exchanges. Teams utilize this innovative tool for a variety of objectives, such as customer discovery, validating products and concepts, onboarding new clients, assessing features, improving customer experience, and exploring reasons behind churn. Furthermore, the platform supports interviews in more than 30 languages, making it accessible to a wide range of audiences. To further enhance integration capabilities, Frank provides a REST API and a compatible MCP connector, allowing teams to effortlessly access and leverage research data alongside other AI tools they may be using. This all-encompassing framework ensures that teams can optimize their research initiatives and extract actionable insights with greater efficiency, ultimately leading to more informed decision-making and strategic growth.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform

Integrations Supported

ChatGPT
Claude
Codex CLI
Cursor
Gemini
Microsoft Copilot
Model Context Protocol (MCP)

API Availability

API Availability

Has API

Pricing Information

$35 per Interview
Pay-as-you-go, $35 per qualitative interview.
Free Version

Pricing Information

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Nava Insights

Date Founded

2025

Company Location

Sweden

Company Website

navainsights.io

Company Facts

Organization Name

Frank

Date Founded

2026

Company Location

United States

Company Website

www.hifrank.ai/

Categories and Features

AI Interviewing

Not specified

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

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