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What is Naverisk RMM & PSA?
Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.
What is Cacti?
Cacti provides an extensive and adaptable framework designed for operational oversight and fault management, appealing to a worldwide user base. It acts as a holistic solution for network visualization, capitalizing on RRDTool's remarkable capabilities for data storage and graph generation. The platform is equipped with a distributed, resilient data collection infrastructure, as well as advanced automation features that facilitate the management of devices, graphs, and trees through the use of templates. Alongside its diverse methods of data acquisition, Cacti enhances functionality through the support of plugins, implements role-based management for users, groups, and domains, and offers a theming engine with multilingual capabilities from the outset. All these features are seamlessly integrated into an intuitive interface, making it suitable for environments ranging from small LAN setups to complex networks with thousands of devices. To run Cacti effectively, users are required to have MySQL, PHP, RRDTool, net-snmp, and a compatible web server like Apache or IIS. At the core of Cacti's architecture and database management lies the concept of devices and their corresponding templates, which are essential for its functionality. Furthermore, the system’s flexibility allows it to be an ideal choice for organizations aiming to enhance their network monitoring efficiency and effectiveness. This adaptability ensures that Cacti remains relevant and useful as network demands evolve over time.
Integrations Supported
Azure Marketplace
ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
HostBill
MySQL
PHP
RRDtool
ScalePad
Integrations Supported
Azure Marketplace
ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
HostBill
MySQL
PHP
RRDtool
ScalePad
API Availability
Has API
API Availability
Has API
Pricing Information
$110 per month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Naverisk
Date Founded
2007
Company Location
New Zealand
Company Website
www.naverisk.com
Company Facts
Organization Name
Cacti
Company Location
United States
Company Website
www.cacti.net
Categories and Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Patch Management
Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Server Management
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Categories and Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting