Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Cahoot Reviews & Ratings
    140 Ratings
    Company Website
  • Jasper PIM Reviews & Ratings
    28 Ratings
    Company Website
  • Triple Whale Reviews & Ratings
    478 Ratings
    Company Website
  • Price2Spy Reviews & Ratings
    203 Ratings
    Company Website
  • Epicor Prophet 21 Reviews & Ratings
    199 Ratings
    Company Website
  • Attentive Reviews & Ratings
    668 Ratings
    Company Website
  • Advantage Reviews & Ratings
    36 Ratings
    Company Website
  • BigCommerce Reviews & Ratings
    1,046 Ratings
    Company Website
  • Epicor Eclipse Reviews & Ratings
    101 Ratings
    Company Website
  • Fishbowl Reviews & Ratings
    1,041 Ratings
    Company Website

What is Navidium?

Navidium Shipping Protection is changing the traditional shipping insurance model by turning the issues of lost, stolen, or damaged shipments into a lucrative opportunity for retailers. By simplifying the process of collecting shipping protection fees and retaining these funds, merchants can manage claims effectively while providing outstanding customer service throughout the purchasing journey. This forward-thinking strategy enables businesses to address claims in-house, allowing them to use the acquired protection fees to mitigate losses from inevitable shipping errors. The surplus at the end of each month directly boosts the merchant's bottom line, fostering a beneficial scenario for both merchants and their clients. In essence, this platform not only ensures the safety of shipments but also equips merchants with the means to prosper financially amid the unpredictability of shipping logistics. As a result, it creates a sustainable business model that aligns the interests of retailers with those of their customers.

What is Continuum B2B Returns?

The returns process within the B2B wholesale, distribution, and manufacturing industries has become increasingly disorganized due to dependence on PDF forms, email interactions, and manual data entry practices. To ease the bottleneck in shipping documentation, it's crucial to provide your shipping and receiving teams with real-time updates on expected returns throughout the day. Customers can easily oversee their returns through your website, mobile application, or a provided link. With live integrations, they'll gain immediate access to accurate pricing and their historical purchase order information. The Return Merchandise Authorization (RMA) is created within your ERP system, applying business logic to ensure thorough evaluations of warehouse returns, shipping costs, and restocking fees. This intuitive portal keeps customers updated with real-time information regarding their returns, which benefits both customer service representatives and warehouse staff. By refining the returns experience, customers can enjoy a seamless process along with prompt status updates that enhance their satisfaction and loyalty. Furthermore, this streamlined approach not only boosts operational efficiency but also builds stronger connections with your clientele, creating a more robust business environment. Ultimately, embracing such a system can lead to significant long-term benefits for both your company and its customers.

Media

No images available

Media

Integrations Supported

Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3

Integrations Supported

Acumatica Cloud ERP
EasyPost
MyGlue
Network Glue
Oracle Fusion Cloud ERP
Sage X3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Navidium

Date Founded

2021

Company Location

United States

Company Website

navidiumapp.com

Company Facts

Organization Name

Continuum

Company Location

United States

Company Website

www.gocontinuum.ai

Categories and Features

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Popular Alternatives

cleanCART Reviews & Ratings

cleanCART

Clean.io

Popular Alternatives

Kentro Reviews & Ratings

Kentro

Kentro.io