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What is Navimize?

Navimize utilizes proprietary algorithms to optimize patient flow both in physical locations and online environments. The platform automatically sends real-time text messages that ensure patients arrive exactly on time for their scheduled appointments. It is designed to handle hybrid schedules, facilitating a smooth combination of virtual consultations with in-person visits. With timely alerts, patients receive updates on their expected arrival times, effectively eliminating the necessity for waiting rooms. By implementing this virtual waiting room concept, the patient experience can be significantly improved, all while prioritizing safety. Additionally, Navimize manages your scheduling needs, whether for in-office or online appointments, allowing healthcare providers to focus more on delivering exceptional care. The platform also streamlines the notification process, enhancing communication through various triggers in the patient journey, including check-in reminders and no-show notifications. You can further customize notifications to remind patients of any outstanding copays or balances. Ultimately, Navimize not only simplifies operational workflows but also boosts overall patient satisfaction, making the healthcare experience more efficient and enjoyable for everyone involved. By leveraging technology in this way, healthcare providers can foster stronger relationships with their patients, ensuring all their needs are met effectively.

What is AWS Virtual Waiting Room?

This strategy effectively handles the surge of user requests to your website during busy traffic times. It creates a cloud-based infrastructure that reroutes incoming traffic temporarily while providing options to customize the addition of a virtual waiting room. This waiting area acts as a buffer for visitors, permitting them to wait until there's enough space for them to access the site. Instances that may prompt its activation include the release of concert or sporting event tickets, flash sales such as Black Friday, significant product launches with extensive promotional campaigns, online classes and testing sessions, the availability of medical appointments, or the rollout of a new service that requires user registration and payment. Upon entering the waiting room, users are assigned a queue number to secure their position, and they can only exit to visit the website when it is their turn. This mechanism not only improves user satisfaction by minimizing delays but also plays a crucial role in preserving website performance during high-demand periods, ultimately benefiting both users and site administrators alike.

Media

Media

Integrations Supported

AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
athenaClinicals

Integrations Supported

AWS CloudFormation
AWS Identity and Access Management (IAM)
AWS Lambda
AWS Secrets Manager
Amazon API Gateway
Amazon CloudFront
Amazon CloudWatch
Amazon DynamoDB
Amazon ElastiCache
Amazon EventBridge
Amazon S3
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
Amazon Virtual Private Cloud
Amazon Web Services (AWS)
athenaClinicals

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Navimize

Company Location

United States

Company Website

navimize.com

Company Facts

Organization Name

Amazon

Company Location

United States

Company Website

aws.amazon.com/solutions/implementations/aws-virtual-waiting-room/

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